Sr. Manager, Inside Sales

About SCORE Sports

Founded in 1975, SCORE has been a grassroots partner with club sports, working at the national, state, and local levels to provide uniforms and equipment for youth sports. While we have historically focused on soccer, SCORE now provides uniforms and equipment across a range of sports, including flag football, basketball, volleyball, baseball, and more. SCORE has manufacturing facilities in North America, enabling us to provide custom uniforms faster and with exceptional quality. Join the SCORE team and help us continue our mission to support the next generation of athletes!

About the Position

The Inside Sales Sr. Manager is a strategic sales leader responsible for driving inside sales revenue growth, developing scalable sales processes, and leading a high-performing inside sales organization. This role goes beyond day-to-day team supervision to include sales strategy development, advanced forecasting, cross-functional leadership, and long-term capacity planning.

The Inside Sales Sr. Manager partners closely with executive leadership, field sales, marketing, operations, and customer service to optimize the end-to-end sales experience, expand key accounts, and support overall company growth objectives.

NOTE: This is an on-site position in Irvine, CA

About You

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 8 years of progressive sales experience, with significant inside sales leadership responsibility.
• 5 years of experience managing and scaling sales teams and/or sales leaders.
• Proven success leading revenue growth, forecasting, and sales strategy execution.
• Strong executive presence with advanced communication, negotiation, and presentation skills.
• Deep understanding of B2B sales cycles, team sports markets (schools, leagues, clubs, DTC), and product customization.
• Advanced CRM expertise (Salesforce, HubSpot) and strong proficiency in Microsoft Excel and reporting tools.
• Experience with NetSuite ERP or similar systems strongly preferred.
• Highly analytical, strategically minded, and results-oriented.
• Demonstrated ability to lead cross-functional initiatives and influence at the executive level.
• Exceptional organizational, problem-solving, and people leadership skills.
• Experience working cross-functionally with marketing, operations, and product teams.
• Proficiency with Microsoft Excel, or other spreadsheet tools.
• Strong written and verbal communication skills.
• Positive attitude and a team-oriented mindset.

Key Responsibilities

Sales Leadership & Organizational Development

• Lead, mentor, and develop a multi-level inside sales organization.
• Establish a performance-driven culture focused on accountability, coaching, and continuous improvement.
• Define role expectations, compensation alignment, capacity planning, and talent development paths.
• Recruit, onboard, and retain top-performing inside sales talent.
• Conduct executive-level performance reviews, succession planning, and leadership development.

Sales Strategy & Revenue Growth

• Own inside sales revenue strategy and execution aligned with company-wide growth initiatives.
• Partner with sales leadership to define annual sales targets, territory coverage, and go-to-market strategies.
• Drive pipeline health, deal velocity, conversion rates, and average order value.
• Oversee forecasting accuracy, quota planning, and revenue pacing.
• Support and lead strategic, high-value, and complex customer opportunities.

Key Account & Customer Experience Leadership

• Provide executive-level support for strategic and high-revenue accounts.
• Ensure a consistent, professional, and high-quality customer experience across all inside sales touchpoints.
• Lead escalation management and resolution for complex customer issues.
• Collaborate with marketing on demand generation, outbound campaigns, and account-based initiatives.

Operational Excellence & Data-Driven Management

• Establish best practices for CRM usage, data integrity, and reporting accuracy.
• Develop dashboards and executive reporting on performance, trends, forecasting, and productivity.
• Drive process improvements across quoting, ordering, renewals, upselling, and follow-up workflows.
• Partner with operations and supply chain teams to ensure accurate delivery timelines and customer expectations.

Cross-Functional & Executive Collaboration

• Act as a strategic liaison between inside sales, field sales, marketing, operations, finance, and product teams.
• Provide insights on customer behavior, market trends, pricing, and product demand.
• Contribute to executive planning, budgeting, and long-range sales strategy initiatives.

Pay & Benefits

Score Sports offers competitive pay and benefits. Benefits include medical, dental, vision, life insurance, and 401K.

Base salary range is $100,000 - $125,000, depending on experience.

Note, this is an on-site position in Irvine, CA, with occasional travel to trade shows and visiting customers. We are not accepting unsolicited resumes or applications from third-party recruiters or agencies at this time.