LiveOps Manager

Scopely is looking for a LiveOps Manager to join the Star Trek Fleet Command team in Bangalore!

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people worldwide daily. 

Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top 10 gross revenue Massive Multiplayer Strategy games on the market.

What You’ll Do 

• Live Operations Execution: Support the planning and oversee the execution, and optimization of in-game events, seasonal content, and time-limited offers
• Operational Calendar Management: Maintain and manage the LiveOps calendar, ensuring timely execution of updates, events, and promotions
• Real-Time Issue Management: Monitor live events, identify issues, and lead rapid troubleshooting efforts to minimize downtime and player disruptions
• Performance Monitoring & Reporting: Analyze event performance data, player engagement trends, and revenue impact to continuously improve LiveOps execution
• Process Optimization: Develop and refine LiveOps workflows to improve efficiency, reduce errors, and enhance response times
• Innovation & Experimentation: Identify opportunities for new event formats, engagement tactics, and LiveOps innovations to enhance the player experience

What We’re Looking For 

• 5 years of experience in LiveOps, game operations, or related roles, 
• LiveOps Expertise: Strong background in building live events, seasonal content, and time-limited in-game promotions
• Problem-Solving Mentality: Ability to anticipate, identify, and resolve issues in a fast-paced, live service environment
• Cross-Functional Collaboration: Experience working with Marketing, Product, Analytics, and Engineering to execute live events seamlessly
• Project Management: Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
• Player-Centric Mindset: Deep understanding of player behaviors and motivations in free-to-play multiplayer games

Work Schedule

This role follows a non-standard working schedule to support close collaboration with a U.S.-based team. The position requires a regular daily overlap from 9:30 PM to 11:30 PM IST to align with the Los Angeles team (this overlap is a fixed requirement). During the initial ramp-up period, new hires are also expected to be available for collaboration during daytime hours, approximately between 10:30 AM and 4:30 PM IST, with some flexibility. Candidates should be comfortable working a split schedule during the ramp-up phase, with at least two hours of guaranteed overlap with the U.S. team.

About Scopely

Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.

Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses — Scopely consistently delivers experiences players love today and return to for years to come.

Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.

Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/. 

Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @scopely.com.

Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice.

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.