What are the responsibilities and job description for the Medical Office - Front Desk Receptionist position at Scope Medical Group, PLLC?
Company Description
Scope Medical Group, PLLC is dedicated to providing exceptional healthcare services in a patient-centered environment. We prioritize quality care, compassion, and accessibility in every interaction. As a trusted name in the medical community, we strive to create a welcoming atmosphere for both patients and staff. Join a team committed to improving health outcomes and serving the Clinton Township, MI, community with excellence.
Role Description
This is a full-time on-site role as a Medical Office - Front Desk Receptionist located in Clinton Township, MI. The position involves greeting patients, scheduling appointments, answering phone calls, maintaining patient records, processing payments, and directing inquiries efficiently. The Front Desk Receptionist will act as the first point of contact, ensuring a positive experience for all patients and visitors while supporting day-to-day office operations.
Qualifications
- Strong Communication and Customer Service skills to interact effectively with patients, visitors, and staff.
- Proficiency in Administrative Assistance and Office Administration to manage schedules, records, and daily office tasks.
- Basic Accounting knowledge for payment processing and handling financial transactions accurately.
- Strong organizational skills and attention to detail.
- Proficient in using office equipment and software, including scheduling tools and electronic medical record systems.
- Ability to maintain professionalism and patient confidentiality in a fast-paced medical environment.
- Previous experience in a medical office setting is preferred.
- Experience with Epic electronic medical record is preferred.