Scooter's Coffee Morning Barista - Jefferson, Cavalier Ave

Reports to: Store Manager

Status: Part-time/Hourly/Non-exempt

Reviewed: January 2019

SUMMARY: The Barista ensures that the mission, principles, and Scooter's touchstones are carried out,

embraced, and modeled. The Barista must have a positive attitude, be passionate about the food and

beverage industry and enjoy working with people. The Barista plays a key role in Scooter’s energetic

team of food and beverage enthusiasts who are driven to provide excellent customer service.

ESSENTIAL FUNCTIONS:

o Makes and serves specialty coffee and tea beverages

o Adheres to recipes and presentations for food and beverage items

o Speaks and interacts with both new and regular customers

o Understands appropriate up-selling techniques

o Maintains a clean and sanitized work station

o Follows health and safety guidelines

o Performs other functions as directed

QUALIFICATIONS AND REQUIREMENTS:

• Education and Work Experience

o Must be at least 15 years old

o 1 years of customer service experience preferred

• Skills, Knowledge and Abilities

o Must be able to deal professionally and tactfully with customers and co-workers at all times

o Must have good interpersonal communication skills

o Must work efficiently in a quick-paced environment requiring multi-tasking and prioritization

o Must be able to work a flexible schedule

o Must be punctual, dependable and reliable

o Must be able to contribute to a positive team environment

• Physical Capabilities Required

o Most physical exertion is in the ‘low’ range, requiring exertion of less than 5 pounds of force

fairly regularly; however, may occasionally require exertion of up to 25 pounds.

o Job includes major amounts of reaching, standing, walking, talking and hearing

o Must have a sufficient visual acuity to determine accuracy, neatness and thoroughness of work

assigned to employees, and to make general inspections of the work area

o Environmental conditions include a mild to moderate noise level