What are the responsibilities and job description for the Scooter's Coffee - Assistant Manager - 12th Street position at Scooter's Coffee?
SUMMARY: The Assistant Manager sets an ‘upbeat and happy tone’ for the store. He/she ensures that the mission, principles, and Scooter's touchstones are carried out, embraced, and modeled by Baristas in the Store Manager's absence. The Assistant Manager is the Head Barista and a role model for all other Baristas. He/she exhibits a high level of customer service, extensive product knowledge, the ability to assist in training, and attentiveness to store appearance and Barista behavior.
ESSENTIAL FUNCTIONS:
Staff Management
- Assists the Store Manager with hiring, training, overseeing and retaining employees
- Primary Barista trainer
- Assists with scheduling when required
- Openly conveys customer and Barista feedback to store manager
- Enforces dress code
- Maintains positive employee morale
Product/Store Management
Makes and services specialty coffee and tea beverages
Adheres to recipes and safety guidelines
Ensures product quality and a premium customer experience while maintaining a pleasant store appearance in the absence of a store manager; maintains safe working conditions
Assists with bi-weekly inventory; orders and tracks using COGS
Inspects supplies and equipment to ensure they are working properly
Performs open/closing procedures and reports as needed
Works jointly with Store Manager to ensure all store operations are optimized; that employees comply with health and food safety standards and regulations
Covers shifts as needed
Covers Store Manager’s duties in Store Manager’s absence
