Team Member - Service/Cashier

JOB DESCRIPTION

ABOUT THE COMPANY

SCOOP was created to satisfy an unmet demand in the food market: healthy fast-food. Not everyone has time to eat in a way that's both healthy and energetic. Our mission is to deliver a tasty, natural, and nutritious experience, fast. We want to change the way fast-food is perceived. Time and good health are important factors for our quality of life. This is the reason for our existence.

SCOOP’s smoothie is made with 100% real fruit without any processes after it is harvested. Our recipe contains no food coloring, artificial preservatives, or syrups. SCOOP’s production process seeks to preserve as much as possible all the benefits of the fruits.

JOB DESCRIPTION

Join the SCOOP team and become a vital part of our company dedicated to delivering exceptional customer experiences. We are seeking a dynamic Team Member to contribute to our mission of promoting a healthy lifestyle through our delicious smoothies. This role will report directly to the Team Lead.

RESPONSIBILITIES - 10 Steps for a Daily Routine as a Team Member

• Be punctual: Arrive on time for your shifts, ready to dive in and deliver your best. Responsible for maintaining accurate timekeeping records before each payroll cycle.
• Set up the store: Operate the electric, music, lighting, umbrella, chair, and other set-up to ensure the store aligns with SCOOP guidelines, providing a great customer experience.
• Master the menu: Know our products inside and out to impress customers with your knowledge; if you have questions, ask your supervisor.
• Exceptional Customer Experience: Greet customers warmly, creating a friendly environment and ensuring swift service that makes each customer feel valued.
• SCOOP products: Focus on preparing and selling smoothies, bars, beverages, snacks, etc. Level up: Suggest add-ons and specials to boost sales and encourage repeat customers. Ensure the highest quality and presentation for food and beverage items.
• Own your space: Keep it clean and organized to create a welcoming environment that customers love, and ensure proper food and equipment handling.
• Operate the register: Handle the card and/or cash register with care and integrity, ensuring every penny is accounted for.
• Sanitize regularly: Clean and sanitize equipment, work surfaces, and utensils to maintain a safe and hygienic environment.
• Rock the look: Wear your SCOOP uniform with pride and represent our brand stylishly.
• Store Maintenance: Manage inventory levels and restock supplies as needed to maintain smooth operations. Receive and inspect orders from vendors to ensure accuracy and quality.

QUALIFICATIONS

• Authorized to work in the US.
• Flexible to work weekends, holidays, and adhere to a fixed schedule for consistent attendance.
• Preferably has previous customer service or food service experience.
• Thrives in a fast-paced environment, excels at multitasking, and comfortable working independently.
• Commits to consistent attendance based on SCOOP’s fixed schedule.
• Team-oriented with excellent communication abilities.
• Passionate about promoting a healthy lifestyle and SCOOP products.
• Willingness to learn and stay updated on products, policies, and standards.
• Maintains high standards for food and beverage quality and presentation.
• Capable of working standing for extended periods and lifting weights as required.
• Able to use a cellphone for scheduling apps like 7Shifts for emails and text messages as needed.

EMPLOYMENT DETAILS

Job Type: Part-Time

Salary: $13.00/hour Supplemental Pay (Tips)

BENEFITS

• Employee Discount: Enjoy a generous discount on SCOOP products at your location.
• Positive Work Environment: Be part of a positive and inclusive team where every member is valued.
• Fixed Schedule: Ensure a work-life balance with a predictable fixed schedule.
• Free Uniforms: Receive your SCOOP uniform at no cost and wear it with pride.
• Paid Training: Get paid while you learn and grow with us.

OVERTIME
All authorized and approved work performed in excess of forty (40) hours in any one week shall be considered as overtime and shall be paid at the overtime rate of one and one-half times the employee's straight time rate of pay. All overtime must be approved and authorized prior to being worked.

Note: This job description is a general outline of duties and requirements for the position of Attendant. Duties and responsibilities may be subject to change based on the needs of the business.

Job Types: Full-time, Part-time

Pay: $13.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Opportunities for advancement
• Paid training

Pay: $13.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person

Salary : $13 - $14