What are the responsibilities and job description for the Director Customer Success position at Scientific Search?
Director of Customer Success
Location: NYC, NY 2 to 3 days onsite
Step into a high-impact leadership role where you’ll shape how global brands understand and influence shopper behavior. My client is seeking a strategic, client-facing leader to drive growth, elevate insights, and lead a high-performing team delivering measurable business impact. This is your opportunity to sit at the intersection of data, strategy, and innovation.
Why You Should Apply
We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to emily@scientificsearch.com and tell me why you’re interested. Or, feel free to email your resume. Please include Job#19813.
Location: NYC, NY 2 to 3 days onsite
Step into a high-impact leadership role where you’ll shape how global brands understand and influence shopper behavior. My client is seeking a strategic, client-facing leader to drive growth, elevate insights, and lead a high-performing team delivering measurable business impact. This is your opportunity to sit at the intersection of data, strategy, and innovation.
Why You Should Apply
- Lead strategic partnerships with top global CPG & FMCG brands
- Highly visible role with direct impact on revenue and client growth
- Hybrid flexibility (2-3 days in-office) unlimited PTO
- Performance-based bonus incentives
- Clear path toward executive leadership
- Build and expand senior-level client relationships as a trusted advisor
- Manage and grow a portfolio of high-value accounts
- Develop strategic account plans and drive proposal pipelines
- Translate insights into compelling, business-driving narratives
- Collaborate cross-functionally to deliver impactful research solutions
- Forecast revenue across multiple business cycles
- Lead, mentor, and develop a high-performing team
- Bachelor’s degree required
- Strong expertise in market research (Quant, Qual, AI-driven insights)
- Exceptional communication and presentation skills
- Commercial mindset with client growth focus
- Natural curiosity and ability to thrive in fast-paced environments
We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to emily@scientificsearch.com and tell me why you’re interested. Or, feel free to email your resume. Please include Job#19813.