What are the responsibilities and job description for the Service Sales Representative position at Sciens Building Solutions?
THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking a Service Sales Representative for our fire-life safety and security business. The Sales Representative’s focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory.
WHAT YOU'LL BE DOING (and doing well!)
Sciens Building Solutions is seeking a Service Sales Representative for our fire-life safety and security business. The Sales Representative’s focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory.
WHAT YOU'LL BE DOING (and doing well!)
- Sell service and maintenance contracts, and other related services; achieve orders/booking.
- Achieve annual quota assigned and agreed upon by the General Manager or Sales Manager on a consistent basis after initial ramp up period.
- Create new market share by selling a broad range of services to new customers.
- Demonstrate strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner.
- Conduct post contract acceptance follow up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has purchased a service agreement.
- Perform needs assessments, develops sales proposals, estimates, and presentations. Through the company’s CRM tool, provide accurate forecast of activity and potential sales.
- Maintain an in-depth knowledge of complete line of products/services and customers’ requirements through in-house training, networking, and research.
- Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.
- Independently establish call plans and customer follow up strategies and tactics; consistently apply time and territory management techniques.
- Work with systems sales, operations, finance, legal, and other inside and outside resources as needed to obtain sales.
- Develop and execute tactical sales strategies, including end users, developers, and property managers.
- Prepare sales promotion campaigns for customers to promote service offerings to commercial markets.
- Two to five years consistently meeting or exceeding quotas of selling service and maintenance contracts to end user customers or related activity.
- Consultative selling expertise.
- Consistent sales performance, ability to organically grow business by providing solutions to new client base.
- Effective communication skills and ability to present to broad audiences.
- Strong negotiation skills and competitive spirit.
- Bachelor’s degree preferred. Candidates with a combination of education and experience will also be considered.
- Fire alarm and security experience preferred.
- Strong process background with a clear understanding of best practices.
- Competitive salary based on qualifications.
- Paid time off plan and holidays.
- 401(k) matching.
- Short term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Company cell phone, laptop, and vehicle allowance.
- Professional career development opportunities.
- Tuition reimbursement program.