What are the responsibilities and job description for the Regional Operations Manager position at Sciens Building Solutions?
THE POSITION IN A NUTSHELL
*Please note, ideal candidates are located in the NE Region - Pennsylvania, Maryland, New York, New Jersey, or Massachusetts
Sciens Building Solutions is seeking a District Operations Manager who is a positive change agent and can drive high customer satisfaction while leading multiple Divisions, including engineering, project execution and service departments, along with a back-office teams to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a district operations role while being part of a vibrant national organization.
WHAT YOU’LL BE DOING (and doing well!)
- Ensure all associates embrace the safety culture and comply with all safety initiatives.
- Oversee the engineering, project management, solutions, and service departments for the assigned Divisions.
- Oversee supervision and training of all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff for the assigned Divisions.
- Manage the processes of scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
- Develop budgets and meet revenue and gross margin targets.
- Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
- Understand root causes of cost overruns. Develop and implement cost mitigation strategies.
- Execute monthly project cost and Work in Progress (WIP) analysis for the assigned Divisions.
- Report monthly financial performance in an effective manner to management and takes corrective action as needed.
- Build a high-performance culture to include performance reviews and development initiatives.
- Responsible for overall manpower planning and allocation for the assigned Divisions.
- Ensure customer satisfaction and cash collections.
- Collaborate with the sales team to support the growth and profitability of the Divisions.
WHAT WE LIKE ABOUT YOU
- 5-10 years’ experience in an operations manager role within the fire and life safety industry.
- Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
- Strong, positive team builder with leadership ability.
- Knowledge of current fire and life safety systems.
- Advanced understanding of Profit and Loss statements and key financial drivers.
- Proven ability to attract, develop, grow, and retain a strong and effective team.
- Ability to manage multiple Profit and Loss goals and targets across Divisions.
- Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
- Ability to travel overnight as needed.
WHAT WE’RE BRINGING TO THE TABLE
- Competitive salary based on qualifications.
- Paid time off plan and holidays.
- 401(k) matching.
- Short term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Company cell phone, laptop, and vehicle.
- Professional career development opportunities.
- Tuition reimbursement