ERP Systems Analyst

Schwarz Partners has an exciting opportunity available for a ERP System Analyst in Carmel, IN! The ERP Systems Analyst is responsible to work closely with business users to determine and document their needs, translating to requirements and design specifications. Additionally, the ERP Systems Analyst analyzes business processes for opportunities to improve customer service and/or process efficiencies. Leads user testing for upgrades, configuration changes and system enhancements. Provides end user support and training and maintains procedural and training documentation. The ERP Systems Analyst will also be required to review business enhancement requests for consistencies across sites and apply cost benefit analysis rules to determine business need. The ERP Systems Analyst will work to improve application standardization across all business entities using application updates and upgrades The ERP Systems Analyst will be required to work with the Development team involving reporting, including but not limited to BI and SSRS. The ERP Systems Analyst uses currently established analysis and design techniques to solve business problems. The ERP Systems Analyst will also be expected to research new analysis and design techniques and determine their accuracy and suitability to the current environment. It is expected that the ERP Systems Analyst may serve as change agent who identifies the organizational improvements needed, design systems to implement those changes, and train and motivate others to use the systems. The ERP Systems Analyst will be expected to work with internal teams to design, develop and maintain software. This individual consistently promotes and emulates our company values.

Schwarz Partners is one of the largest independent manufacturers of corrugated sheets and packaging materials in the U.S. Through our family of companies, we continuously build and strengthen our capabilities. You’ll find our products wherever goods are packaged, shipped, and sold—from innovative retail packaging to colorful in-store displays at pharmacies and grocers. You also may have spotted our trucks on the highway. Schwarz Partners is built around the idea that independence and innovation go hand in hand. Our structure allows us to adapt to change quickly, get new ideas off the ground, and thrive in the marketplace. Our people are empowered to tap into their talents, build their skills, and grow with us.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:

• Perform day-to-day system administration and support of the ERP Platform.
• Maintain key setups and configurations within the ERP system.
• Research, analyze and recommend system configuration and procedural changes that will improve the customer experience and improve process effectiveness and efficiency.
• Collaborate with users and IT team members to design, test and implement the changes.
• Develop test plans and detailed test scripts. Coordinate and conduct user acceptance testing to ensure solutions meet business requirements.
• Provide proven communication, analytical, and problem-solving skills to help support the development processes, foster customer relationships, and to ensure that the project deliverables are met according to specification.
• Act as a technical/functional resource & point of contact for company end users.
• Conduct configuration & design of application to better leverage the enterprise.
• Responsible for the collection, development, analysis, documentation, and communication of business and functional requirements.
• Use effective communication to work with application vendors solving end user issues.
• Assist in the creation and quality assurance review of design documents and test results to ensure all project requirements are satisfied.
• Capture user requirements and convert to functional requirements.
• Ability to act on matters of significance within rules of current development architecture.
• Ability to advise and implement on improvements to development architecture.
• Think outside the box and come up with improvement and efficiency opportunities to streamline business and operational workflows.
• Document high-level business workflows and transform into low-level technical requirements.
• General understanding of application development methodologies, data sharing, infrastructure, cloud, and network architectures.
• Ability to analyze complex information sets and communicate that information in a clear well thought out and well laid out manner.
• Adhere to established project management methodology, SDLC, support and service management policies and procedures.
• Ability to communicate at varying levels of detail (30,000 ft. view, 10,000 ft. view, granular level) and to produce corresponding documentation at varying levels of abstraction.
• Regular and predictable attendance.
• Ability to prioritize and multi-task between duties at any given time.
• Ability to communicate with business stakeholders on status of projects/issues.
• Solid communication and interpersonal skills.
• Comply with company policies and procedures and all applicable laws and regulations.
• Additional duties as assigned.

REQUIRED EDUCATION / EXPERIENCE:

• Bachelor’s degree in Computer Science, Engineering, or 10 years’ experience in related field.
• 3 years in a Business Analyst role.
• 3 years’ experience working with Packaging Industry ERP (Amtech, Epicor, Kiwi, etc.).

PREFERRED EDUCATION / EXPERIENCE:

• Developing functional requirements.
• Ability to map processes.
• 5 years in the packaging industry in a Business Analyst role.
• Experience with implementations & upgrades.
• Familiarity with EDI.

REQUIRED SKILLS:

• Direct experience with SSRS.
• Direct experience utilizing SQL to develop queries or profile data.
• Experience in quantitative and qualitative analysis of data.
• Experienced level skills in Systems Analysis.
• Manufacturing experience.
• Ability to function as a self-starter.
• Ability to multi-task, think on his/her feet and react, apply attention to detail and follow-up, and work effectively and collegially with management staff and end users.

PREFERRED SKILLS:

• Ability to work with outside vendors.
• Understanding of various software applications.
• Knowledge of key concepts of application architecture.
• Knowledge of data integration best practices.
• Experience with Agile Frameworks (Scrum, Kanban) a plus.
• Conceptual & logical data modeling and data profiling experience is strongly preferred.
• Familiarity with dimensional data modeling concepts such as star schemas.
• Experience with Big Data and cloud ecosystems (eg. AWS) a plus.
• Experience with BI tools (PowerBI, Tableau, etc.) a plus.

Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.