What are the responsibilities and job description for the Automotive Digital Sales Consultant position at Schumacher Auto Group Inc?
Description
Come join one of the largest privately-owned family of dealerships in the Palm Beaches at Schumacher Automotive Group, where you can always expect the best!
Whether you are just starting in your career or are an experienced Sales Representative, Schumacher Auto Group is the place for you! We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team at Schumacher Auto Group West Palm Beach today!
Position Description:
As a Digital Sales Consultant for Schumacher Auto Group, you'll handle online inquiries, qualify leads, and guide customers through the vehicle purchase process, focusing on delivering a positive online experience and achieving sales targets.
Your Responsibilities & Essential Job Duties:
Respond promptly and professionally to all internet/digital lead inquiries (e.g., website forms, emails, chat).
Identify customer needs and interests to determine their suitability for a vehicle purchase.
Maintain clear and consistent communication with customers throughout the sales process, building rapport and trust.
Have knowledge of proper vehicle inventory and stay informed on current vehicle models with features and accessories and explain them effectively to customers.
Maintain a robust follow-up system to maintain leads and drive sales.
Be familiar with and utilize Client Relationship Management (CRM) software to manage leads and track sales activities.
Match clients with the vehicle that reflects their needs.
Strive to achieve and maintain high customer satisfaction ratings.
Complete and organize proper paperwork for Sales and Finance Managers.
Job Requirements & Qualifications:
High school diploma or equivalent preferred
A strong understanding of sales principles and techniques.
Comfortable working with online platforms, CRM software, and other digital tools.
Motivated to achieve sales targets and contribute to the dealership's success.
Ability to manage multiple leads and tasks effectively.
Maintain a professional demeanor in all interactions with customers and colleagues.
Outstanding communication skills in both verbal and written.
APPLY WITH US
If you are ready for a rewarding career and opportunities to excel and advance, consider joining the Schumacher Auto Group organization.
Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.