Community Manager

Job Summary
We are seeking an energetic and proactive Community Manager to oversee the daily operations and engagement of our mobile home community. This role is vital in fostering a vibrant, welcoming environment for residents while ensuring compliance with all applicable regulations. The Community Manager will serve as the primary point of contact for residents, staff, and vendors, driving community satisfaction and operational excellence through effective communication, property oversight, and administrative management. If you thrive in a dynamic setting and are passionate about creating thriving communities, this is the perfect opportunity for you!

Duties

• Manage all aspects of property operations, including leasing, maintenance coordination, and resident relations to ensure a positive living experience
• Oversee leasing activities using property management software such as Yardi or OneSite, including tenant screening, lease signing, and move-ins/move-outs
• Ensure compliance with Fair Housing regulations, Section 8 guidelines, LIHTC (Low-Income Housing Tax Credit) requirements, and other legal standards
• Handle conflict resolution between residents or staff with professionalism and tact, maintaining a harmonious community atmosphere
• Conduct regular property inspections to oversee property maintenance and facilities management; coordinate repairs and upgrades as needed
• Maintain accurate data entry, filing systems, and legal documentation related to leasing contracts, tenant files, and incident reports
• Foster strong customer service relationships through effective phone etiquette, in-person interactions, and community engagement initiatives
• Upsell available amenities or lease renewals to maximize occupancy rates while adhering to fair housing laws
• Collaborate with vendors and service providers to ensure timely property maintenance and safety compliance

Qualifications

• Proven experience in property management or real estate administrative roles with familiarity in landlord-tenant law and legal administrative procedures
• Strong knowledge of LIHTC programs, Section 8 housing regulations, Fair Housing laws, and related compliance standards
• Proficiency with property management software such as Rent Manager or OneSite; experience with CMMS (Computerized Maintenance Management System) is a plus
• Excellent conflict management skills coupled with negotiation abilities to resolve disputes effectively
• Demonstrated customer service expertise with professional phone etiquette and relationship-building skills
• Ability to handle data entry accurately while managing multiple priorities in a fast-paced environment
• Office experience including filing, contracts management, and general administrative tasks necessary for smooth operations
• Facilities management knowledge including property maintenance oversight and vendor coordination
• Strong organizational skills with attention to detail in legal documentation and record keeping
• Lease renewals, reviews and audits
• Stay up to date on all State Laws as it pertains to Leases for compliance
• Prepare and maintain records within company systems
• Handle and resolve resident/customer service issues in a timely and professional manner
• Follow the Violations structure to ensure that the community always looks the best
• Follow Schultz Marketing Requirements to ensure timely sales/leasing of community assets
• Coordinate & manage the RCP program including repairs, leasing, sales, refurbishments, closings, and follow-up
• Meet or exceed homes sales and leasing budgets
• Manage the rent collection process, including depositing income, filings and evictions to collect on delinquent debts
• Oversee capital expenditure improvements
• Other duties and projects assigned

Join us to lead vibrant communities where residents feel valued and supported! Your dedication will help create welcoming environments that promote safety, satisfaction, and long-term resident retention.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person