Summer Internship - Graduate by Hilton East Lansing

Schulte Companies is seeking an energetic, experienced, and hands on Summer Intern to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties And Responsibilities

• Assist in daily hotel operations within assigned department(s) including guest service, administrative support, and back-of-house tasks.
• Observe and participate in the delivery of exceptional guest experiences.
• Complete assigned projects and tasks as directed by departmental leaders.
• Learn internal systems, standard operating procedures (SOPs), and brand service standards.
• Attend and participate in team meetings, training sessions, and cross-departmental shadowing opportunities.
• Provide support during peak service periods, special events, and other operational needs.
• Gather data and provide feedback on hotel performance and guest satisfaction where applicable.
• Uphold company values, professionalism, and hospitality service standards throughout the internship.
  
  

Education And Experience

• Currently enrolled in or recently graduated from a college or university program related to Hospitality Management, Business, Tourism, or a related field.
• Previous customer service or hospitality experience is a plus but not required.
• Must be eligible to receive academic credit if required by school (if internship is for credit).
  
  

Knowledge, Skills And Abilities

• Interest in hotel operations and a passion for hospitality.
• Strong communication and interpersonal skills.
• Professional demeanor, positive attitude, and a willingness to learn.
• Ability to multitask and adapt in a fast-paced environment.
• Basic computer proficiency (Microsoft Office, email, etc.); experience with hotel management systems is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
• Schulte Companies is an Equal Opportunity Employer.
  
  

Compensation Range

$15-$16/hour