Site Host Lead (FT) - Summit View Inn

Summit View Inn, located in Mount Shasta, California is seeking a Site Host Lead. 
 

JOB DUTIES & RESPONSIBILITIES 

• Split time between the front desk (20%) and housekeeping (80%) responsibilities. 

• Personally inspect and clean guest areas, including sleeping rooms and public spaces/grounds, ensuring they meet established cleanliness and quality standards. 

• Keep the office neat and organized. 

• Learn reservation and communication software. Ensure smooth check-in and check-out for all guests. 

• Have flexible availability and be able to work open to close, and to follow cash-handling procedures. 

• Make up beds and change linens. 

• Sweep, scrub, mop floors.  

• Vacuum carpets, rugs and draperies. 

• Wipe down and sanitize wash basins, mirrors, tubs and showers. 

• Dust or clean/polish furniture, fixtures and fittings. 

• Empty and clean trash containers.  

• Pick up litter and perform light yard work around property. 

• Take in-room inventory, and report product use and items that guests have taken  

• Report any repairs needed.  

• Make sure all lost and found items are logged. 

• Sort, wash, load and unload dirty laundry, and then fold, and put away clean laundry. 

• Take care of our guests and help answer their questions. Develop a thorough knowledge of room types and amenities, local recommendations and fun things to do in the area. 

• Assist with special events and group meetings, including setup of AV and sound equipment. 

• Perform other duties or special projects as assigned. 

SKILLS NEEDED 

• A love for showing people a good time, with a deep sense of responsibility for every detail of the guest experience. 

• Great customer service skills and a professional, friendly, low-drama attitude. 

• Strong verbal and written communication skills and a team player mindset. 

• An ability to learn new things quickly. 

• A strong work ethic and a track record of being dependable and trustworthy. 

• Be able to work in a fast-paced environment, and to keep on task, even when things get busy. 

• Site Host is an active role, involving frequent bending, reaching overhead and squatting. 

• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. 

• A knack for keeping things neat and organized, and an eye for detail. 

REQUIREMENTS 

• 1 years previous front desk and housekeeping experience preferred. 

• Working knowledge of Microsoft Office Products, and a general level of comfort with using the internet and learning new software programs. 

• Ability to communicate effectively and understand written and verbal instructions in English 

• Lifting, carrying, and placing objects weighing up to 30 lbs. without assistance. 

• Pushing/pulling objects weighing up to 75 lbs. without assistance. 

• Remaining on your feet for extended periods of time. 

• Remaining stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day 

• The noise level in the work environment can be moderate and occasionally loud (typical of a hotel setting). 

BRAND OVERVIEW 

Summit View Inn is a comfortable, no-fuss stay for travelers exploring Northern California or just passing through. Conveniently located off I-5 in Mt. Shasta, our hotel offers direct views of the mountain’s iconic summit right from our parking lot and sports easy access to the area’s outdoor adventures. Whether you’re here to hike, ski, or rest for the night, Summit View Inn provides clean, cozy accommodations in a laid-back setting that welcomes both adventurers and road-trippers alike. 

COMPANY CULTURE 

At Summit View Inn, our culture is rooted in warmth, simplicity, and a love for the outdoors. We believe in creating a welcoming, down-to-earth environment where guests and team members alike feel at home. Whether you're here for one night or a week of adventure, we aim to provide genuine hospitality without the fuss - just clean, comfortable stays and friendly service. Our team shares a passion for the natural beauty of Mt. Shasta and takes pride in helping guests make the most of their time in the area. From a warm greeting to local tips on trails and eats, we’re here to make our guests’ stays easy, enjoyable, and authentically Shasta. 
 

BENEFITS/ PERKS 

• Work today, get paid today, with Daily Pay! 

• Free telemedicine and virtual mental health care access for all crew members starting day one! 

• Multiple health insurance and life insurance options for eligible crew members. 

• 401k plan company match 

• Paid time off for eligible crew members 

• Holiday pay/ paid holidays 

• Pet insurance 

• Employee Assistance Program 

• Discounted hotel rooms 

• Savings Marketplace discounts on event tickets, electronics, gym memberships more! 

• Brand Perks – Hotel discounts, outdoor life perks, and so much more! 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. 

*Schulte Hospitality Group is an Equal Opportunity Employer.   

Learn more at www.summitviewinn.com | follow us and see what we’re all about!