What are the responsibilities and job description for the Field Service Technician - Filter Systems position at SCHROEDER INDUSTRIES LLC?
Description
The Service Technician is responsible for installing, maintaining, and repairing equipment or systems at customer sites or company facilities. This role requires technical expertise, problem-solving skills, and a commitment to delivering high-quality customer service. Through significant travel, this position will ensure that the equipment provided is always maintained and in top working order.
Duties and Responsibilities
- Install, troubleshoot, and repair equipment or systems according to specifications and safety standards.
- Perform routine maintenance and inspections to ensure optimal performance.
- Diagnose technical issues and determine appropriate solutions.
- Provide technical support and guidance to customers.
- Maintain accurate records of service calls, repairs, and parts used.
- Ensure compliance with company policies and industry regulations.
- Communicate effectively with customers and team members to ensure satisfaction.
- Assist the Product Division and Sales Department by solving field problems, clarifying customer requirements and technical product support.
- Other duties as assigned.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
- A minimum of a technical certificate or associate’s degree in mechanical, electrical or industrial technology is required.
- A minimum of two (2) years of experience in field service, maintenance, or equipment installation is required. Hydraulic systems experience is preferred.
- A minimum of two (2) years’ experience with Microsoft Office products (Excel, Word, PowerPoint) is required.
- Knowledge of fluid power is preferred.
- Experience in a manufacturing environment is preferred.
Skills and Abilities
- Ability to read and interpret technical drawings, schematics and manuals is required.
- Strong troubleshooting skills with mechanical and electrical systems.
- Strong mechanical and electrical aptitudes are required.
- Strong problem-solving skills are required.
- Ability to work independently and manage time effectively is required.
- Familiarity with hydraulic filtration systems and fluid power components is preferred.
- Experience using diagnostic tools and software is preferred.
Certificates and Licenses
- A valid driver’s license is required.
- A valid passport is preferred.
- Certified Fluid Power – Hydraulic Specialist certification is preferred. A willingness to obtain certification is required.
Other Requirements
- Traveling (including driving) is required. Overnight travel of 2-3 nights per week is frequent.
Physical Requirements
Physical Abilities
- Stand (F)
- Walk (F)
- Sit (F)
- Handling / Fingering (F)
- Reach Outward (O)
- Reach Above Shoulder (O)
- Climb (O)
- Crawl (O)
- Squat or Kneel (O)
- Bend (O)
Lift / Carry
- 10 lbs or less (F)
- 11-20 lbs (O)
- 21-50 lbs (O)
- 51-100 lbs (N)
- Over 100 lbs (N)
Push / Pull
- 12 lbs or less (O)
- 13-25 lbs (O)
- 26-40 lbs (N)
- 41-100 lbs (N)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs/day)
Schroeder Industries LLC is an Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.