What are the responsibilities and job description for the Order Processing, Customer service, Graphic Design position at School Photo Marketing?
Company Description
At School Photo Marketing, we are dedicated to helping volume school and sports photographers and schools thrive with our high-quality custom printed flyers and portrait package envelopes, school forms, yearbook publishing, and impactful marketing solutions. We proudly support over 1,400 volume photographers across the nation, and over 4,000 schools leveraging decades of experience and innovation to elevate every phase of your photography journey. Our mission is to amplify your reach and enhance your brand by managing the production process so photographers can concentrate on capturing life’s unforgettable moments.
Role Description
Order Processing, Customer Service, pre-press graphic design experience preferred
Full time, 40 hours per week
In office, weekdays, Morganville, NJ
Salary based on $22 to $26 per hour and full benefits available
We are searching for a customer service representative who is comfortable corresponding over the phone and email to process purchase orders and troubleshoot issues with previous orders. Candidates must be able to quickly learn complex ordering systems paying close attention to detail regarding item numbers with variations, shipping addresses, customer ID numbers and purchase order numbers. This position will specifically work with schools to help them order school forms such as tardy slips, bus passes, nurse visit reports, etc. Schools require printed forms to track daily processes with student movement throughout the school day. We provide these forms in stock and customized variations. There will be seasonal shifts to other printed products including school yearbooks, custom flyers and custom portrait delivery envelopes.
Qualifications
- Basic understanding of processing orders for printed forms
- Experience with print production is a plus
- Strong Customer Service skills and client-management experience
- Proficient in Data Entry and maintaining accurate records
- Excellent written and verbal communication skills
- Ability to work effectively on-site in Morganville, NJ
- Experience working with school staff is preferred
Salary : $22 - $26