What are the responsibilities and job description for the Graphic designer, Customer service, Data entry position at School Photo Marketing?
Company Description
At School Photo Marketing, we are dedicated to helping volume school and sports photographers thrive with our high-quality custom printed flyers and portrait package envelopes, yearbook publishing, and impactful marketing solutions. We proudly support over 2,000 volume photographers across the nation, leveraging decades of experience and innovation to elevate every phase of your photography journey. Our mission is to amplify your reach and enhance your brand by managing the production process so photographers can concentrate on capturing life’s unforgettable moments.
Role Description
Graphic Designer, Customer Service, Data Entry
Full time, 40 hours per week
In office, weekdays, Morganville, NJ
Competitive salary and full benefits available
We are searching for a customer service representative who is comfortable corresponding over the phone and email to process purchase orders and troubleshoot issues with previous orders. Candidates must be able to quickly learn complex ordering systems paying close attention to detail regarding item numbers with variations, shipping addresses, customer ID numbers and purchase order numbers. Graphic design work is seasonal depending on product sales cycle. Spring yearbook publishing season requires file review for margins, bleeds, resolution, overlapping text, etc. Schools may request design help with their cover art. Email marketing pieces will be designed for monthly sales campaigns. Stock cover art options and other yearbook design content is also needed. Previous experience in graphic design and customer service roles utilizing computer database ordering systems is preferred.
Qualifications
- Basic understanding of graphic design and digital to print graphic concepts
- Strong Customer Service skills and client-management experience
- Proficient in Data Entry and maintaining accurate records
- Excellent written and verbal communication skills
- Ability to work effectively on-site in Morganville, NJ
- Experience in the photography industry is a plus
- Relevant software proficiency (e.g., Adobe Creative Suite) is highly desirable
- Associate’s or Bachelor’s degree in Graphic Design, Marketing, or relevant field