Summer Camp Coordinator

Benefits:

• Competitive salary
• Flexible schedule
• Training & development
  
  
  

School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 400 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world. We put on shows to teach music! We are looking for a Summer Camp Coordinator to join us at our Wesley Chapel location.

The Summer Camp Coordinator is a seasonal role for the School of Rock requiring outstanding customer service skills and the ability to juggle many tasks. Reporting to the General Manager, they assist with running the Camps and creating an amazing experience for all students, parents and prospective customers.

Roles and Responsibilities:

• Support daily operations as needed, including opening the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment
• Handle complex scheduling, and manage phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, and HubSpot
• Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns
• Ensure a safe experience for students by overseeing adherence to the School of Rock Code of Conduct and safety policies
• Understand and pitch the music program to prospective families, lead school tours, and enroll new students to support school growth
• Assist in the marketing of School of Rock by promoting our events
• Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as required
  
  
  

Skill Requirements:

• 2 years working Front Desk, Reception, and/or Customer Service role
• Excellent customer service and relationship skills – welcoming, outgoing demeanor essential
• Experience and interest in working with children
• Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving
• Ability to be adaptable and flexible under pressure
• Excellent communication skills, both verbal and written
• Good team player who collaborates
• Brings a positive energy and personality to the workplace every day
• Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity
• Knowledge of music and/or the music industry is preferred
  
  
  

By clicking 'SUBMIT' you recognize that you are applying for work with an independently owned and operated franchise of School of Rock, not School of Rock, LLC. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Wage and benefit programs can vary among franchisees.