What are the responsibilities and job description for the Customer Support Specialist $60K-$90K position at Schoenherr Roofing?
Position: Customer Support Specialist Required Skills:• Strong and effective customer relation service skills• Excellent verbal communication and customer service abilities• Ability to build rapport quickly and maintain professionalismExperience:• 3-5 years of customer service experience• A proven track record in customer relations is a MUST• Experience in home improvement or related industries is a plus, but not requiredEssential Duties & Responsibilities:• Handle 100% warm inbound/outbound leads – no cold calling• Contact homeowners to schedule estimate appointments for roofing and homeimprovement services• Accurately maintain CRM records and follow up on leads• Collaborate with a supportive, high-performing support teamPosition Offers:• Competitive compensation with uncapped bonuses – top performers earn $90K • Real career growth opportunities – we promote from within• A professional, team-focused environment – modern office with strong culture• Join a family-owned company, not a corporate call centerTo Apply:All applicants must submit their updated resume along with a contact phone number.#hc210100
Salary : $60,000 - $90,000
