What are the responsibilities and job description for the Customer Relations Specialist (CRS) position at Schoenherr Roofing?
Position: Customer Relations Specialist (CRS)
Required Skills:
- Strong and effective customer relation service skills
- Excellent verbal communication and customer service abilities
- Ability to build rapport quickly and maintain professionalism
Experience:
- 3-5 years of customer service experience
- A proven track record in customer relations is a MUST
- Experience in home improvement or related industries is a plus, but not required
Essential Duties & Responsibilities:
- Handle 100% warm inbound/outbound leads – no cold calling
- Contact homeowners to schedule estimate appointments for roofing and home
- Accurately maintain CRM records and follow up on leads
- Collaborate with a supportive, high-performing support team
Position Offers:
- Competitive compensation with uncapped bonuses – top performers earn $90K
- Real career growth opportunities – we promote from within
- A professional, team-focused environment – modern office with strong culture
- Join a family-owned company, not a corporate call center
To Apply:
All applicants must submit their updated resume along with a contact phone number.
#hc214496
Salary : $90,000