What are the responsibilities and job description for the Production Manager position at Schoen's Roofing?
About the Role
Schoen's Roofing & Exteriors is looking for an organized, field-savvy Production Lead to keep our jobs moving from sold to complete. You'll be the operational hub between our sales team, crews, subcontractors, and customers — making sure materials are ordered, schedules are set, people are where they need to be, and jobs close clean. This is a fast-paced role that requires someone who can manage multiple moving pieces without dropping the ball and communicate clearly under pressure.
Responsibilities
Job & Production Management
- Manage jobs from post-sale handoff through final completion — tracking status, deliveries, scheduling, production, and cleanup
- Order all job materials and coordinate timely delivery to job sites
- Order and manage labor — subcontractors and crews — from assignment through completion
- Source and vet new subcontractors as needed to support capacity
- Maintain accurate and up-to-date job status in our CRM
- Update job costing as production progresses
Crew & Subcontractor Oversight
- Manage foreman day-to-day on repairs and jobs as they come in
- Ensure subcontractors are meeting quality standards, timelines, and site expectations
- Be available for crew calls in the evenings as needed when jobs are active
Payroll
- Track and process crew and subcontractor payroll accurately and on time
Customer Experience
- Handle customer escalations related to crews on-site or post-job issues
- Coordinate callbacks, repairs, and warranty work through to resolution
- Communicate proactively with customers when timelines or job status change
What We're Looking For
Required
- Experience in roofing, construction, or exterior contracting — you understand how jobs run in the field
- Strong organizational and communication skills — you're the person people can count on to have the answer
- Comfortable managing subcontractors and holding people accountable
- Able to juggle multiple active jobs at once without losing track of details
- Proficient with technology
- Available Monday–Friday, 8am–5pm with flexibility for evening crew calls as needed
Bonus
- Prior experience as a production manager, project manager, or foreman
- Familiarity with CRM systems
- Experience with payroll processing
- Knowledge of local permitting processes
What We Offer
- Competitive salary based on experience
- Health benefits at 90 days
- 401K matching
- PTO and sick leave
- Hybrid schedule — Monday–Friday, 8am–5pm with one work-from-home day per week after onboarding
- Join a company on a strong growth trajectory with real opportunity to grow your role as we scale
Salary : $48,430 - $72,370