What are the responsibilities and job description for the Operations Support Specialist position at Schneider?
Work Model: On-Site
Location: Green Bay, WI, USA
Shift: First shift
Job Level
Individual Contributor
Schedule: Full time; Monday - Friday, 7:00 a.m. - 3:30 p.m.
Job Overview
Schneider is seeking an Operations Support Specialist in Green Bay to set up and maintain customer rate and accessorial profiles. The Operations Support Specialist will work with various areas of the business to ensure accurate invoicing of accessorial charges and identify resolutions of customer payment discrepancies.
Responsibilities
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.
Location: Green Bay, WI, USA
Shift: First shift
Job Level
Individual Contributor
Schedule: Full time; Monday - Friday, 7:00 a.m. - 3:30 p.m.
Job Overview
Schneider is seeking an Operations Support Specialist in Green Bay to set up and maintain customer rate and accessorial profiles. The Operations Support Specialist will work with various areas of the business to ensure accurate invoicing of accessorial charges and identify resolutions of customer payment discrepancies.
Responsibilities
- Execute all accessorial-related activities.
- Participate in the customer implementation process to create and maintain customer accessorial profiles.
- Communicate customer process concerns to accessorial stakeholders.
- Build strong relationships with customers.
- Create and maintain QSWIs and assist with system testing.
- Identify opportunities that capture additional accessorial revenue.
- Associate degree.
- One plus years of relevant work experience.
- Strong oral and written communication skills.
- Excellent problem-solving and analytic skills.
- Able to manage multiple priorities at once.
- Medical, dental and vision insurance.
- Company paid life insurance.
- 401(k) savings plan with company match.
- Paid time off and paid holidays.
- Results-based incentive pay program where you can earn above and beyond your base pay.
- Tuition reimbursement.
- See full list of operations benefits .
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.