Transportation Control Tower - Senior Manager

Position Summary

Schneider Electric is seeking a strategic and results-driven Senior Manager to lead our North America Transportation Control Tower operations. This role is pivotal in ensuring real-time visibility, proactive issue resolution, and escalation support for critical shipment recovery. The successful candidate will lead a team of internal analysts and third-party providers, leveraging advanced analytics and digital tools to drive service excellence and operational efficiency.

Key Responsibilities

Control Tower Operations

• Oversee daily operations of the transportation control tower, ensuring real-time visibility and control of shipments.
• Monitor and analyze KPIs across carriers, lanes, and regions to ensure service level adherence, including On-Time pick-up/delivery, shipment visibility and on-time communication.
• Proactively manage transportation exceptions and disruptions, coordinating with internal teams and external partners.
• Lead Transport Data Strategy for North America, managing and coordinating activities with GSC Analytics, IT and service providers to develop reliable, accurate and timely data.

Risk Management

• Predict, identify and mitigate risks related to transportation delays, capacity constraints, and geopolitical events.
• Ensure timely and transparent communication of disruptions to all relevant stakeholders.

Strategic Leadership

• Champion continuous improvement initiatives to enhance service quality, reduce costs, and improve agility.
• Collaborate with IT and data teams to evolve control tower technologies and reporting capabilities.

Team Leadership

• Lead, mentor, and develop a high-performing team of transportation professionals located in different parts of North America (US, MX and Canada).
• Foster a culture of accountability, innovation, and customer-centricity.
• Develop synergies and mobilize 3rd party service providers on-site and remote for partnership collaboration to achieve operational excellence.
• Implement and empower team members for early adoption of new technologies and advanced analytics solutions, such as Artificial Intelligence and Machine Learning.

Stakeholder Engagement

• Act as the primary daily operations liaison between transportation, supply planning, customer service, and logistics providers.
• Present performance insights, risks, and improvement opportunities to senior leadership.
• Develop relationship regional Control Tower team members across the globe to collaborate in daily operational support and long-term improvement projects.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field (Master’s preferred).
• 8 years of experience in transportation, logistics, or supply chain management, including 3 years in a leadership role.
• Expertise in Transportation Management Systems (TMS), control tower platforms, and analytics tools.
• Proven track record managing complex, multi-modal transportation networks.
• Strong leadership, communication, and problem-solving skills.
• Experience with Lean, Six Sigma, or other continuous improvement methodologies is a plus.

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Preferred Skills

• Experience implementing digital transformation initiatives or control tower solutions.
• Knowledge of global trade compliance and customs regulations.
• Ability to thrive in a fast-paced, matrixed, and collaborative environment.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€25.7bn global revenue

137 000 employees in 100 countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.