What are the responsibilities and job description for the Garden Maintenance Manager position at Schmidt Landscape Services?
A Maintenance Manager at Schmidt’s is responsible for working with clients to schedule and manage bed maintenance properties. This role works part time in the office – responding to emails and working to schedule staff – and part time in the field, completing maintenance tasks or consulting with clients. An understanding of the landscaping industry, budgeting, scheduling, and customer service are pivotal to success in this position.
Responsibilities:
- Manage and schedule maintenance staff - 3 crews
- Meet with staff each morning to discuss maintenance routes and any notes from customers.
- Consult with clients to determine wants and needs for their properties
- Create and manage bed maintenance contracts.
- Perform part time bed maintenance tasks such as shrub pruning, weeding, spring clean-up, fall clean-up, and plant health management.
- Provide excellent customer service by attentively listening to customers, providing insight as necessary, and asking questions to hone in on customer needs.
Work Day and Expectations:
A typical day starts at 6:45 am with crew arriving between 7:00 and 7:30 am. Each day starts by meeting with maintenance crews and assigning maintenance tasks for the day. Crew leave in company trucks to their respective assignments, returning to Schmidt’s at the end of the day to unload their trucks. Work weeks are Monday-Thursday with 10 hour work days.
Team members are expected to provide consistent quality results, be reliable, honest, and work well within a team.
Requirements:
- A valid driver's license with a clean driving record
- Ability to lift at least 50 pounds
- Ability to walk, lift, bend, squat, kneel repeatedly throughout the course of a work day
- Ability to tolerate extreme weather, both hot and cold.
- 2-3 years landscaping experience
- Exceptional writing skills: good use of punctuation, spelling, and professional language
- Basic math skills: addition, subtraction, multiplication, division and how to calculate percentages
- Type 60 words per minute
- Natural aptitude with software and technology
- Excellent attention to detail
- Highly motivated and a self starter
- Professionalism and discretion
Preferences:
- 1-2 years experience with Google Suite: Gmail, Google Docs, and Google Sheets
- 1-2 years using Quickbooks
- Scheduling experience
- Experience with customer relationship management software
- Customer service experience
- 1-3 years management experience
Salary : $22 - $35