What are the responsibilities and job description for the Field Service Technician position at Schlumberger?
United States, Odessa
Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.
We are looking for a Field Service Technician located in Odessa, TX. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.
What’s in it For You:
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement
The chance to Improve Lives in our community with regular outreach and volunteerism opportunities
The chance to join a learning and problem-solving culture
Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid life and disability insurance, health savings account with company provided funds, paid vacation & personal time and so much more!
What You Will Do:
This position is responsible for performing onsite customer support activities for chemical injection pumps and tanks, such as troubleshooting, installations, repair and set ups. Using company guidelines, performs onsite preventive maintenance and routine repair after installation
Delivery of equipment to location
Trouble shoot and repair equipment at the field location
Install and troubleshoot equipment
Individual contributor
Attendance and punctuality are expected upon accepting this position
Properly follow company and OSHA safety procedures (steeled toed shoes, safety glasses and other Personal Protective Equipment that is required must always be worn while performing job)
Maintain high ethical standards
Perform moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories
Assemble different parts of manufactured products using hand tools, power tools, machines, and equipment
Inspect all materials, components, subassemblies, etc. to assure they meet the accepted quality standards
Trouble shoot and repair equipment at the field location
Install and troubleshoot communication equipment
Read and follow work instructions, work orders, production drawings and sample assemblies, or receive verbal instructions regarding duties to be performed
Process and submit customer service transactions such as service tickets accurately
Provide accurate and timely information regarding availability of in-stock items
Answer basic inquiries from customers providing basic technical product and applications support
Refers customers to local sales representative for further sales & service requests
Drive a company vehicle and makes deliveries to customer locations
Obtains signatures for deliveries made, as required
Work alone and/or under general supervision
Develop good working relationships with customers through frequent and professional written and verbal communication
Communicate professionally & effectively with customers when delivering both good and bad information
Know and complies with all safety policies and procedures
Work unconventional hours and potentially weekends to provide our required level of service on occasion
Attend work in predictable and regular manner
Participate in Lean events with active involvement in CI initiatives
Report unsafe acts or conditions to supervision immediately as noticed
Pre-Employment Requirements:
Must have a valid DOT Medical Certification Card
Must have a valid Driver's License
Must have an acceptable driving record to meet company safe driving standards and policies.
Able to lift at least 40lbs
Position Details:
Candidates must reside in: Odessa, Texas or surrounding area
Work week and shift: 7AM to 4PM, Monday through Friday.
Overtime: Some daily overtime and weekend work may be required, not to exceed 14 hours daily
Compensation package offered: Competitive hourly rate and quarterly bonus eligibility
New hire orientation is provided
On the job training on processes, procedures, and product assembly
Immigration sponsorship is not provided for this position
PPE: Company provides all required PPE and includes reimbursement for steel toes shoes and prescription safety glasses
Physical Demands:
Role is deemed safety sensitive and may be subject to employer or customer drug and alcohol testing.
Minimal ladder climbing, stair climbing, twisting, stretching, collating/filing and using a keyboard up to 10%.
Occasional squatting, walking and writing between 11% and 33%.
Frequent crouching, kneeling, reaching, and dialing between 33% and 66%.
Constant bending, lifting up to 40lbs, pushing, pulling, handling, holding, grasping, turning with hands, fingering including picking pinching and fine manipulation, sitting, standing, driving, seeing, hearing and speaking greater than 66%.
Work Environment:
Regular field work in outdoor conditions.
Onsite at customer field operations
Must wear Personal Protective Equipment at all times as required
May be exposed to hazards including chemical, electric shock, fluids, and waste materials
Working with moving mechanical parts and power tools
Minimum Qualifications
Basic knowledge of industrial safety, proper hand and power tool use, and other motorized material movement equipment
Proficient in MS Outlook and Excel
High mechanical aptitude
High accuracy in data entry
Strong interpersonal skills to effectively interact with customers and various levels of management.
Excellent time management and prioritization skills with a high level of persistency in meeting delivery schedules
Basic analytical and problem-solving skills
Must be able to travel daily away from the shop daily.
Speak, read, and write English fluently
Follow all safety policies and company-wide safety requirements
Predictably and regularly attend work and be punctual
Preferred Qualifications
High level of analytical and problem-solving skills
Vocational/Technical training or certification, or equivalent experience.
5 years of experience performing moderately complex installations independently and or in teams.
5 years of experience in strong customer service relations, including the ability to explain and train.
- About Us:
We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.
For more news and information, visit SLB.com
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Our Commitment to Diversity and Inclusion
We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
Benefits
International Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Insurance
Health, vision, and dental insurance for you and your dependents available from day one.
Learning Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Diverse and Inclusive
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
About Us
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.
Salary : $47,779 - $69,631