Sales Account Manager-Service

Location: Des Moines, IA, United States

Job ID: 87415

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Sales Account Manager-Service

Your Main Responsibilities

The Territory Portfolio Manager reports to the Territory Vice President and is responsible for driving portfolio growth (Conversions, Portfolio Protection, Recoveries, Price Adjustments, and Schindler Ahead) while ensuring compliance with sales management policies. Key duties include oversight of sales meetings, proposal volume, hit rates, pricing, customer satisfaction, and closing performance gaps. The Territory Portfolio Manager will also be responsible for all associated Key Performance Indicators defined for Repair sales.

This role facilitates Territory and Corporate portfolio growth initiatives and supports recruiting, onboarding, training, sales planning, campaigns, and performance management. This position also fosters strong relationships with customers, consultants, and internal stakeholders.

By providing consistent sales management across a territory, the Territory Portfolio Manager improves execution, accountability, forecasting, and alignment with Schindler’s values, strategies, and priorities. This position strengthens sales team development, supports local teams, optimizes resources, and drives measurable results.

Key Responsibilities

• Grow the portfolio within the territory by supporting and administering Service Sales priorities, standard processes, promoting service products and services, and leveraging Schindler’s points of differentiation. Responsibilities will include, but are not limited to, attending critical customer meetings, engaging necessary resources, and ensuring compliance to Schindler policies and best demonstrated practices
• Ensure that General Managers, Branch Managers, or Service Sales Managers are leading consistent and effective meetings with their Service Sales teams. Meetings should adhere to a standard format, focus on leading and lagging performance indicators, drive accountability, and promote a positive customer experience. Ensure that Service Sales teams are properly supported and receive necessary training
• Partner with departments, particularly the Service Business Line, to facilitate and administer key initiatives and processes throughout the Territory. This may require the Territory Portfolio Manager to be involved in decision making, processing, reporting, and communications
• Develop key relationships with internal (ex. Service Business Line, Strategic Accounts, BSC, etc.) and external stakeholders to establish Schindler as a preferred service provider, promoting key points of differentiation to achieve defined business objectives.
• The Territory Portfolio Manager shall be a Subject Matter Expert on the systems, processes, and reports that support Service Sales. They will provide internal stakeholders with supplemental reporting and additional resources needed to identify opportunities and achieve business objectives.
  
  
  

What You Bring

Qualifications:

• Bachelor’s degree required
• 5 years of sales experience required
• Strong presentation, written and verbal communication skills
• Self-motivated with excellent time management and organizational skills
• Prior people leadership experience preferred
• Elevator industry preferred
  
  
  

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.
  
  
  

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.
  
  
  

Discover more on our career website.



At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.