What are the responsibilities and job description for the Sales Manager position at Schillings?
Great news! Schillings is seeking a motivated and experienced Sales Manager to lead and develop our sales teams in Mokena, IL. This position may oversee retail sales, contractor sales, or a combination of both depending on the candidate's background and strengths. We are looking for a driven leader who understands customer service, sales growth, relationship building, team development, and the building materials industry.
This role requires strong communication skills, leadership ability, problem-solving, and the confidence to manage customer issues, sales strategy, and daily operations independently.
Responsibilities
- Lead, coach, and develop sales staff across multiple sales departments
- Oversee daily sales operations including customer service, estimating, special orders, and sales follow-up
- Manage and maintain showroom appearance, product displays, samples, and merchandising
- Build and maintain strong relationships with homeowners, contractors, builders, remodelers, and vendors
- Develop new business opportunities and strengthen existing customer relationships
- Work directly with customers to resolve complaints, delivery concerns, product issues, and jobsite challenges
- Review bids, margins, pricing, and special-order accuracy
- Understand blueprint takeoffs, material estimating, and product recommendations
- Monitor sales performance, market trends, and competitive pricing
- Participate in builder meetings, networking events, jobsite visits, and customer appointments as needed
- Coordinate employee scheduling, training, coaching, and performance reviews
- Work closely with purchasing, operations, and accounting departments to ensure customer satisfaction and profitable sales growth
Qualifications
- Previous sales leadership or management experience preferred
- Experience in building materials, lumber, construction, home improvement, flooring, windows, doors, decking, or related industries strongly preferred
- Strong understanding of customer service, estimating, margins, and sales operations
- Ability to communicate professionally with homeowners, contractors, builders, and employees
- Self-motivated with strong organizational and problem-solving skills
- Ability to manage multiple projects and customer needs in a fast-paced environment
- Computer proficiency and willingness to learn company systems
- Valid driver's license required
Benefits
- Competitive pay
- Never work evenings or Sundays
- Opportunities for advancement available
MISSION - Give our customers what they want, on time and error-free
Schillings provides equal employment opportunity to all individuals regardless of their race, color, religion, national origin, ancestry, military status, unfavorable discharge from military status, sex, marital status, disability, order of protection status, age, sexual orientation, pregnancy, or any other characteristics protected by federal, state, or local laws. Schillings is a drug-free workplace.