What are the responsibilities and job description for the Support Staff position at Schilling Beer Company?
Support:
- Littleton, New Hampshire.
- Full-time/Part-time.
About the Job:
Schilling Beer Co. is seeking dedicated Support Team Members to join our front-of-house team in a part- or full-time capacity. These positions include host, food runner, and barback roles.
We’re looking for individuals who thrive in a fast-paced environment, maintain a positive attitude, and are passionate about creating an exceptional guest experience. Support team members are often the first and last point of contact for our guests and play a vital role in making them feel welcome. This role also includes opportunities to learn about our award-winning beer and share that knowledge with guests.
Compensation: Starting at $14/hour. With gratuities, hourly earnings average $18–$25 /hour.
Duties & Expectations:
- Greet and care for our guests like family.
- Rotate through three stations: host stand, barback, and expo (food running).
- Handle a fast-paced atmosphere with professionalism and efficiency.
- Create a friendly and welcoming atmosphere that ensures guests have a memorable visit.
- Maintain a clean and organized work environment (bar, server, and dining areas).
- Buss tables promptly and proactively, without needing to be asked.
- Follow all State of NH alcoholic beverage service guidelines and comply with safety/sanitation standards.
- Collaborate with teammates and management to keep service smooth during busy periods.
- Contribute to the positive culture and growth of Schilling Beer Co., with many opportunities for advancement.
Qualifications: The ideal candidate for this role possesses:
- A positive, upbeat attitude and a friendly demeanor, including during fast-paced service.
- Willingness to be flexible and support in various ways (organizing, cleaning, managing guests and the waitlist, clearing tables, restocking glassware, appetizer and entree inspection and delivery, etc.).
- Strong initiative-i.e. going above and beyond without being asked - a passion for details, and delivering exceptional customer service.
- Multi-tasking capabilities in a fast-paced environment.
- The ability to lift approximately 40 lbs.
- Open and flexible availability to work midday, nights, weekends and select holidays.
- The ability to stand and walk for long periods of time.
About Us:
Schilling Beer Co. is a modern European-inspired small-batch brewery centered on family, community, and excellence. Nestled in the shadow of New Hampshire’s majestic White Mountains, Littleton is the cultural and recreational hub of the North Country. We are anchored in an unwavering commitment to excellence-a commitment that is annually recognized internationally by our industry colleagues, loyal customers and guests. We're seeking dedicated front-of-house colleagues to join our team and play a pivotal role in ensuring the smooth operation of our pub.
Schilling Beer Co. welcomes applications from candidates of diverse backgrounds, including but not limited to race, ethnicity, gender, age, cultural background, religion, sexual orientation, and/or any other reason. We are dedicated to fostering an inclusive workplace that values the unique perspectives and contributions of every team member.
How to Apply: Please submit your resume and a brief cover letter outlining your relevant experience and why you're interested in joining our team. This can be a brief email. Thank you for your interest in working at Schilling Beer Co.!
Job Types: Part-time, Full-time.
Pay: Starting at $14.00 per hour plus gratuities.
Benefits:
- 401(k).
- 401(k) matching.
- Employee discounts on products and merchandise.
- Flexible schedule.
Physical setting:
- Casual dining restaurant.
- Fast casual restaurant.
- Pub.
Ability to commute/relocate:
- Littleton, NH 03561: Reliably commute or planning to relocate before starting work (Required).
Salary : $18 - $25