Job Posting: Enterprise Software & Systems Industry Expert

Location: Brooklyn Park, MN (Corporate) · Department: Information Technology · Status: Full-time, Exempt · Pay range: $85,000–$110,000

Know BisTrack? Know lumber? This role was built for you.

You know what happens when a counter rep can't find a price, an order gets keyed with the wrong unit of measure, or a contractor's quote takes too long. You also know the system can fix most of it, if it's set up right and people know how to use it.

Scherer Bros. is hiring an Enterprise Software & Systems Industry Expert to own BisTrack across our sales and administrative teams. You'll be the go-to administrator, trainer and problem-solver for the platform that runs our day: order entry, pricing, inventory lookup, estimating and customer management. This is a role for someone who has worked in a lumberyard or building materials business and wants to make the software work for the people on the counter, at the desk and in the yard.

What you'll do

Own BisTrack

• Be our lead BisTrack administrator: configuration, data integrity and security permissions.
• Resolve BisTrack tickets from sales, counter, admin and management, and fix root causes so they don't come back.
• Work with IT and vendors on updates, patches and integrations.

Make the counter and the desk run smoother

• Spend time with sales reps, counter staff and admin teams to see where their day gets stuck.
• Streamline order entry, pricing, inventory lookup, estimating and customer management in BisTrack.
• Find, test and recommend new modules and enhancements that save time and money.

Teach it so it sticks

• Build and deliver training, documentation and desk-side coaching for new hires and veterans alike.
• Spot knowledge gaps early and keep the learning going after go-live.
• Guide teams through software updates and new best-practice workflows.

Keep improving

• Apply Lean tools like standard work and root-cause problem solving to cut errors and waste.
• Lead cross-functional teams across sales and operations to standardize how work gets done.
• Track system usage, efficiency gains and training results, and report what's working.

What you bring

Must-haves

• 5 years in ERP administration, enterprise software support or IT systems management in lumber, building materials, wholesale, retail or manufacturing.
• Hands-on experience with BisTrack, Epicor Eagle or a comparable industry ERP.
• SQL Server know-how, including SQL reporting, smart views and dashboards.
• Experience with system integrations, reporting tools and data analytics.
• Working knowledge of security best practices and data governance.
• A knack for explaining technical things in plain language, and patience as a trainer.
• Bachelor's degree in IT, Business, Supply Chain or a related field, or equivalent industry experience.
• Valid Minnesota driver's license.

Big pluses

• You've worked a lumberyard counter, in inside sales or in yard operations, and understand how a building materials business runs.
• Lean or Continuous Improvement experience.
• Familiarity with accounting principles.
• Exposure to helpdesk tools (such as KACE), Active Directory, VMware, and cloud or on-premises servers.

How you work

You take the lead, look for root causes instead of blame, and treat coworkers like customers. You stay steady under deadlines and keep looking for a smarter way to work.

Why Scherer Bros.

• Real impact. You'll be the BisTrack expert, not one of many. Your fixes show up at the counter the next morning.
• Industry people. You'll work with teams who know lumber, so you won't spend your time explaining what a board foot is.
• Ownership. Through our company-funded ESOP, you share in Scherer Bros.' success.
• Mostly office, some yard. About 90% of the work is in our Brooklyn Park office, with about 10% in production, warehouse and yard areas. Occasional travel to our locations and user group conferences.

Benefits

• Time off you don't track: no vacation or PTO balances for this role, plus 9 paid holidays.
• Retirement: 401(k) with up to a 4% company match (100% on the first 3%, 50% on the next 2%) and a Roth option, plus the ESOP after one year, fully company-funded.
• Health: two HealthPartners medical plans with nationwide coverage, starting the first of the month after 30 days. The HDHP comes with a company HSA contribution of up to $1,650 a year.
• Kavira at no cost: same-day house calls and telehealth for primary and urgent care, with no copays.
• Dental and vision: Delta Dental and VSP plans, plus pre-tax FSA options.
• Company-paid protection: $50,000 life and AD&D insurance and long-term disability. Short-term disability and voluntary life are also available.
• Support: a 24/7 confidential Employee Assistance Program for you and your household.

Physical requirements: extended computer work and sitting; lifting 20–30 lbs, occasionally more.

Scherer Bros. Lumber Co. is an Affirmative Action/Equal Opportunity Employer.