What are the responsibilities and job description for the Field Service Technician position at Scheffer's Office Solutions?
Company Overview
Lakeland Office Systems/ Scheffer's Office Solutions is a locally owned, independently operated, full-service total office systems company. Since 1985, we have always put the customer first. We pride ourselves in working with companies to deliver the best-in-class business solutions—from small desktop printers to large production presses, OR from basic network services up to fully custom & automated document solutions, AND everything in between.
We are a full-line authorized dealer of the Canon, SHARP, and Lexmark suites of award-winning office equipment products. We offer a wide range of leading business technology solutions for businesses of all sizes and have a long-standing reputation for the fastest on-site response times.
Who are we looking for?
- EXCELLENT customer service skills and a positive attitude, as well as a willingness to learn new things.
- Willing to adapt to what the situation requires.
- Mechanical experience is a plus.
- Electrical Background and Aptitude are a plus.
- Some networking is a plus.
- Troubleshooting is a plus.
- Must have a good driving record.
- No Experience Needed. You have the will and the attitude, and we have the training program.
About the position
- Troubleshoot, Repair, and Maintain office equipment at customer locations.
- Interact with the customer on the phone and in person.
- Build lasting relationships with customers as their technicians.
- Weekly pay and Holiday off.
- Health Benefits and Insurance.
- Matching 401K.
- Company van stocked with needed parts.
- We supply All tools required to do your job (iPhone, laptop, tools).
- Factory In-House training.
Job Type: Full-time
Pay: $15.50 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 75% (Preferred)
Work Location: Hybrid remote in Sikeston, MO 63801
Salary : $16 - $22