Visa Program Leader

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities: 

• Works in conjunction with the stores & the campus in VISA leadership
• Collaborate with the E-Commerce, Marketing, Point of Sale & Digital teams, as well as FNBO, to coordinate SCHEELS VISA campaigns
• Develop a thorough understanding of the program and its impact in stores and on Campus 
• Establish acquisition goals, break them down into actionable store-level targets, and communicate progress while providing coaching and performance feedback
• Educate store teams on promotional benefits and display information for customer awareness
• Travel to Scheels locations for store visits and new store setups
• Maintain compliance with First National Bank and SCHEELS Campus regulations and standards set forth for the SCHEELS’ VISA program
• Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the SCHEELS VISA
• Maintain orderly appearance of personal work space and surrounding areas
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages 
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to effectively present information and respond to questions from both internal and external groups of leaders, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Proficient in computer programs such as Google Suite and Excel
• Demonstrate strong communication, organization, attention to detail, and problem-solving skills
• Highly organized with the ability to follow up on the smallest details
• Ability to quickly read reports and make sound Scheels business decisions
• Deep understanding of the AS400 system, as well as Microsoft Excel and Gmail
• Strong initiative and vision for continuous improvement
• Ability to work independently and with the team
• Ability to travel approximately 30 /- nights of travel each year. This includes store visits, new store setups, and some additional travel based on need.  PLEASE understand this is a BIG commitment to both the applicant and their family.  Travel is not for everyone's situation. We strongly caution anyone who thinks this is a 7-5 Monday through Friday job; it is NOT.  It is nights, weekends, emails 24/7, calls on weekends, etc.
• A recommendation by your Store Leader and/or Supervisor adds to your application
• Ability to move to Fargo in the near future
• Other duties that may be assigned by supervisor as needed

Requirements: 

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. 
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

• Associate's Degree (AA/AS) from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience
• 1-3 Years of experience in a leadership position preferred. Assistant Store Leader experience is, for the most part, a requirement.  However strong, long term, (associates) will also be considered if they fit the rest of the requirements.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.