What are the responsibilities and job description for the Shoe Merchandiser - Part Time position at Scheels?
Job Details
Description
As a potential future employee owner at Scheels, you will play a key role in delivering an exceptional customer experience in a world-class and fast-paced retail environment. Whether working on the sales floor, in the support space, or in a leadership role, you will be empowered to drive our mission to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.
Responsibilities
Customer Service
The ideal candidate will have a high school diploma or general education degree (GED) and or 1-3 months of sales experience
Physical Requirements/Lifting Requirements
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits
To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Description
As a potential future employee owner at Scheels, you will play a key role in delivering an exceptional customer experience in a world-class and fast-paced retail environment. Whether working on the sales floor, in the support space, or in a leadership role, you will be empowered to drive our mission to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.
Responsibilities
- Be proactive in communicating with the Specialty Shop Manager and team to understand the urgent needs in the area
- Select shoes from backstock and place them in the staging area for sales associates
- Return any unpurchased shoes to the correct areas in backstock
- Assist Customer Service with shoe return processing and return items to the sales floor
- Keep the product organized to eliminate clutter and maintain accurate inventory records
- Initiate a warm and welcoming interaction with customers, establishing a rapport and offering assistance, setting a positive tone for the customer's experience
- Maintaining a smooth flow of service to minimize wait times for customers
- Ability to be organized, multi-task, and maintain all aspects of the Shoe Runner role
- Ability to work independently and with the team
- Strong oral/written communication and presentation skills to communicate effectively and promptly
- Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram form
- Demonstrates attention to detail
- Unload product from freight. Tag, fold, hang and price merchandise to be put out on the sales floor or in back stock
- Restock merchandise on the sales floor and bring products to the floor for display
- Maintain orderly appearance of personal work space and surrounding areas. General cleaning and organization around the store and back stock areas
- Ability to read and comprehend instructions, short correspondence, and memos. Ability to communicate effectively. Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization
- Ability to be organized, multi-task, and maintain all aspects of a merchandiser role
- Assist in Men's, Women's, and Youth shoe areas
- Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures
- Willing to do other tasks as assigned by the leadership team and merchandiser Leads
- Work assigned schedule; may include varied hours, evenings, weekends, and holidays
Customer Service
- Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
- Approach daily tasks, projects and follow-up communication with energy and sense of urgency
- Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
- Show respect and appreciation for others and Scheels
- Arrive to work and meetings 10 minutes early
- Genuine interest and action in helping others before yourself, regardless of recognition or reward
- Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
- Ability to adapt to a changing work environment
- Ability to apply concepts of basic math, grammar, punctuation and spelling
- Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
- Demonstrate pride and ownership of their work while meeting expected deadlines
The ideal candidate will have a high school diploma or general education degree (GED) and or 1-3 months of sales experience
Physical Requirements/Lifting Requirements
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits
To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.