ECOM Cloud Support

Scheels Company Goal:

As a potential future employee owner at Scheels, you will play a key role in delivering an exceptional customer experience in a world-class and fast-paced retail environment. Whether working on the sales floor, in the support space, or in a leadership role, you will be empowered to drive our mission to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Overview:

The Cloud Administrator associate will provide support to our teams developing business applications that support the SCHEELS website at the corporate office in Fargo, ND. 

Responsibilities: 

• Collaborate with infrastructure-focused teams to implement infrastructure solutions leveraging Infrastructure-as-Code to ensure consistency and repeatability.
• Monitor CDN, WAF, on-prem, and cloud-based infrastructure to support our online business
• Monitor system performance, troubleshoot issues, and ensure the overall stability and availability of resources
• Document workflows, configurations, and operational procedures
• Diagnose and troubleshoot daily operations, programs and system problems
• Design, maintain, and monitor automated data pipelines to support reliable data ingestion and transformation workflow
• Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements
• Strong communication skills with vendor partners and keeping the office informed of changes and events

Requirements: 

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
  
  

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. 
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
  
  

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward
  
  

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
  
  

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
  
  

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines
  
  

Education & Experience:

• Ideal candidate will have an associate’s degree in Computer Information Technology or a related field 
• Preference for candidates with demonstrated proficiency in Google Cloud Platform, Linux, and Networking

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Benefits:    

To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY 

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.