Cafe General Manager - Full-Time

 Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. 

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities: 

• Must be Serve Safe certified or previously certified and willing to recertify

• Prior food management experience required

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

• Can confidently handle issues that may arise regarding food safety and customer/staff concerns.
• Place orders for Ginna's Cafe to maintain proper stock of food and dry goods with minimal waste

• Must be able to understand online scheduling programs and schedule Ginna's cafe to meet the needs of the Scheels business

• Perform all Ginna’s restaurant functions, which may include deli line, barista,  ice cream, jerky, baked goods, fudge and other duties as assigned.
• Follow all food safety guidelines by State and Local Ordinances
• Ensure all products are received and stored according to Standard Operating Guidelines
• Assist in training all new associates on food handling and kitchen safety, mentor checklists and Standard Operating Guidelines
• Ensure cash control and till management is followed according to Scheels Cashier Guidelines.
• Manage and support side work, daily and detail cleaning schedules, opening and closing procedures
• Maintain working knowledge of Café recipes and prepared foods
• Maintain an orderly and exceptionally clean appearance of personal work space and surrounding areas
• Ability to write routine reports and correspondence
• Ability to speak effectively with groups of customers, vendors, and employees of the organization
• Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram form
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures.
• Ability to work assigned schedules which may include varied hours, evening, weekends, and holidays. This role requires 42-45 hours per week.

Schedule:

The schedule will include up to 2 closing shifts (12:00 - 9:00) during the week, a set day off each week, and 9:00 - 5:00 for the remaining weekdays. Weekends will include a minimum of every other weekend. Saturday shifts will vary between 9:00 A.M. to 9:00 P.M. and Sundays 10:00 - 6:00. This role requires 42-45 hours per week. 

Compensation: 

The rate posted is a base hourly wage. 

Closing Date: 

The job opportunity will remain posted until we have selected a qualified candidate to fill the position.

Requirements: 

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency

• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

• Show respect and appreciation for others and Scheels

• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

• Ability to adapt to a changing work environment

• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements:

Please be aware that our food may contain or come in contact with common allergens such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, and other potential allergens.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

EQUAL EMPLOYMENT OPPORTUNITY 

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.