Service Shop Technician

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience

• • • Every customer interaction is an opportunity to exceed expectations
    • We focus on making every visit memorable, personalized, and impactful

• Having a Team-First, Winning Mentality

• • • We succeed together by supporting one another and celebrating team wins
    • Collaboration and unity drive our performance and customer experience

• Learning and Adapting to Constant Change

• • • We embrace growth, innovation, and feedback
    • Change is not a barrier–it’s a catalyst for improvement and excellence

• Taking Pride in Our Work and Thinking Like Owners

• • • Every task matters, and we take full responsibility for the results
    • Ownership means accountability, care, and drive to go above and beyond

• Expecting Honesty and Integrity in All That We Do

• • Trust is the foundation of our relationships–with customers and with each other
  • We act with transparency, fairness, and respect at all times

Responsibilities:

• Accurately diagnose and provide maintenance and assembly of customer and store equipment. Equipment may involve bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, archery arrows, paintball markers, and other merchandise in a Scheels Store
• Order and follow up with vendors for repair parts
• Safely fill CO2 and compressed air tanks for paintball markers
• Maintain accurate and detailed records for store and customer equipment
• Assist with delivering and loading customer equipment and merchandise at the store and to customer residences
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals
• Must be flexible to work assigned schedules between 9 am and 9 pm, Monday through Saturday, and 11 am and 6 pm on Sunday. Schedule may include varied hours, days, evenings, weekends, and holidays

Education & Experience:

The ideal candidate must possess a clean, valid driver’s license and be willing to obtain DOT certification and meet Scheels driving standards. Mechanical knowledge is preferred

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Schedule:

• Typically scheduled 1-2 nights/week (5:00pm-9:00pm) and must be available two weekends per month
• Schedule may include varied shifts during our business hours of: 9:30am-9:00pm Monday-Friday, 9:00am-7:00pm Saturday & 11:00am-6:00pm Sunday. Schedule may include varied hours, evenings, weekends and holidays.
• Average Hours: 18-25 Hours/Week.

Benefits:

At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)

Learn more about what it means to be an owner at SCHEELS on our Careers Page (https://www.scheels.com/careers).

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.