Warehouse Operations

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Overview:

The Warehouse Operations Associate drives execution across Scheels supply chain, with a focus on vendor compliance, inventory accuracy, and inbound flow. This role owns the day-to-day work of claims, returns to vendors (RTVs), and inbound coordination, while also helping manage store and buyer communication and supporting our warehouse management systems. The position works closely with Logistics, Vendor Compliance, Accounts Payable, the Line Leader Office (Buying), and our warehouse partners to keep issues moving and processes followed. We're looking for someone who genuinely enjoys pushing things across the finish line with a high level of execution and timeliness.

Responsibilities:

• Filing and resolving claims with the Vendor Compliance team — damages, shortages, returns
• Coordinating with Vendor Compliance, Logistics, and warehouse partners to reconcile returned inventory and close out credits
• Partnering with Accounts Payable to close out invoice and claim issues
• Working directly with vendors and buyers to support and uphold EDI and labeling standards
• Oversee inbounding POs and warehouse scheduling to keep communication flowing between vendors, warehouses, and stores
• Working in our warehouse management systems to support inventory accuracy
• Managing store and buyer email traffic with a quick turnaround
• Documenting and rolling out SOPs
• Identifying what isn't working and helping build better processes

Requirements:

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency

• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.

• Show respect and appreciation for others and Scheels

• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

• Ability to adapt to a changing work environment

• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

• Bachelor's degree in Supply Chain, Business, or related field preferred
• 2–5 years of experience in supply chain, warehouse operations, logistics, or a related field
• Strong communicator who can build trust with vendors, buyers, and warehouse teams
• Comfortable in Microsoft office or equivalent program

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.