Shoe Runner

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities:

• Assist in Men’s, Women’s and Youth shoe areas

• Prepare all necessary technology and devices prior to scheduled shift to ensure you are ready to begin at your scheduled time

• Be proactive in communicating with the Specialty Shop Manager and team to understand the urgent needs in the area

• Select shoes from backstock and place them in the staging area for sales associates

• Return any unpurchased shoes to the correct areas in backstock

• Assist Customer Service with shoe return processing and return items to the sales floor

• Keep product organized to eliminate clutter and maintain accurate inventory records

• Initiate a warm and welcoming interaction with customers establishing a rapport and offering assistance, setting a positive tone for the customer’s experience

• Maintaining a smooth flow of service to minimize wait times for customers

• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s

• Ability to write simple correspondence.

• Ability to be organized, multi-task, and maintain all aspects of the Shoe Runner role

• Ability to work independently and with the team

• Exercise judgment and tact and be able to effectively work with all levels within the organization

• Demonstrates attention to detail

• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures

• Willing to do other tasks as assigned by the leadership team and merchandiser leads

• Work assigned schedule; may include varied hours, evenings, weekends, and holidays

Requirements:

Customer Service

• Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine “Thank you”

Culture

• Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency

• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

• Show respect and appreciation for others and Scheels

• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback

• Ability to adapt to a changing work environment

• Ability to apply concepts of basic math, grammar, punctuation, and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Compensation/Schedule:

Compensation for this position starts at $15.00 per hour. Must be flexible to work assigned schedule between 5p.m. and 9p.m., Monday through Friday (earlier hours may be available) and 9:00 a.m. to 9:00 pm Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays. typical schedule will be every other weekend and 1-2 shifts during the week. Average hours per week is 20 hours.

Education & Experience:

• High school diploma, or general education degree (GED), preferred

• 1-3 months of related retail/sales experience, preferred

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.