Lead Case Manager - ICMS Permanent Housing

This position of Intensive Case Manager for Permanent Housing provides targeted services to the most vulnerable populations in Los Angeles County by employing a “whatever it takes” approach to assist clients with transitioning from homelessness to permanent housing.
Clients served will be homeless or very recently housed, have a chronic illness or disabling condition, and are high utilizers of public services. The Intensive Case Manager for PH shall serve as the central point of contact for the referred client. Case management services may range from highly intensive individualized support to less intensive support for activities related to acquiring and maintaining housing, and associated supportive services.
Essential Duties:
• Receives referrals from DMH and DHS, and assess for eligibility and enrollment to program.
• Identify and work collaboratively with DMH, DHS, and other programs to meet client needs.
• Assist clients with access to temporary housing, through referrals, until permanent housing placement is secured
• Develop and implement individualized case management services plan.
• Perform comprehensive psychosocial re-assessments and update case management services plan on an ongoing basis, but not less than once every three (3) months.
• Ongoing monitoring and follow up, including medication reviews; assistance with benefits establishment; crisis management, client education; health coaching and self-management support; coordination and collaboration with Health Agency partners.
• Provides transportation as needed via bus fare/pass, outside vendors, and personal vehicle.
• Assists with client obtaining permanent housing, which includes providing housing location services, overcoming barriers which may interfere with obtaining permanent housing, providing assistance and educating the client on negotiating rental agreements.
• Establishes relationships with landlords/agencies with available affordable housing units.
• Aids client with budgeting and money management (i.e., assistance with household budgeting, overcoming unfavorable credit history, etc.).
• Provides services in the field, office, in the home, or community.
• Ability to work as a part of a multidisciplinary team.
• (Lead Specific)
• Prepare and facilitate team case file review
• Problem-solve client issues with team members
• Problem-solve CHAMP issues with team members
• Review team members’ formal external communications before submission
• Support team members in developing and maintaining good time management
Requirements:
• BA Degree preferred, and two (2) years related experience with the chronically mentally ill and homeless population, and/or in social services related field.
• Excellent written and verbal skills is a must. Must be computer literate and able to compose correspondence notes with correct grammar. Must be proficient with Windows operating system and email. Familiarization with electronic client management information systems (Clarity/ CHAMP/ Clinivate etc.) Electronic medical record highly preferred.
• Possess a valid California Class C Driver License, maintain an insurable driving record and safe vehicle under the Agency’s liability policy.