What are the responsibilities and job description for the Workforce Transformation Director, HR position at SCH SERVICES INC?
ABOUT US
SCH Services provides centralized enterprise support across the SCH Capital Holdings, Inc. family of brands (SullivanCotter, Clinician Nexus, C3 Nonprofit Consulting Group & Lotis Blue). Through integrated expertise in finance and accounting, human resources, information technology, legal and compliance, marketing, administrative operations, and learning and development, the organization enables each operating company to focus on delivering exceptional client value while maintaining strong governance, operational excellence, and scalability.
Committed to aligning enterprise workforce capabilities with long-term business strategy, SCH leverages data-driven insights, AI-enabled frameworks, and collaborative partnerships with executive leadership and HR to drive measurable improvements in workforce productivity, employee engagement, and organizational readiness across its business units.
JOB SUMMARY
The Director, Workforce Transformation, Human Resources, leads enterprise-wide initiatives to align workforce capabilities with business strategy. Indirectly managing a cross-functional team across business units, this director designs organizational structures and operating models, develops capability frameworks and skills taxonomies leveraging AI-enabled insights, and implements upskilling and reskilling programs in partnership with executive leadership and HR. The role establishes workforce analytics and performance measurement frameworks, monitors capability maturity and transformation outcomes, and provides regular executive updates. Working closely with senior leaders across enterprise operating companies, this director drives stakeholder alignment, prioritizes workforce initiatives, and ensures disciplined program governance and change enablement.
PRIMARY ACCOUNTABILITIES
Stakeholder Delivery & Alignment
- Conduct stakeholder interviews and discovery sessions with leaders
- Facilitate workshops to identify capability requirements and workforce challenges
- Build alignment across leadership teams on workforce priorities
- Communicate workforce transformation strategies across the enterprise
Capability Development
- Develop enterprise capability frameworks and skills taxonomies, incorporating AI and other emerging technologies
- Design programs to upskill and reskill employees
- Partner with learning and development teams to implement capability-building initiatives
- Support leadership development and workforce readiness programs
Workforce Analytics & Insights
- Develop workforce analytics and reporting frameworks
- Assess workforce capabilities and identify skill gaps
- Monitor workforce productivity and performance metrics
- Provide data-driven insights to inform workforce decisions
Organizational Design & Operating Model
- Support organizational design and role evolution initiatives
- Define future role structures and workforce segmentation
- Align workforce structures with strategic objectives
Transformation Program Leadership
- Lead enterprise workforce transformation programs
- Manage cross-functional transformation initiatives
- Develop implementation roadmaps and track progress
- Provide regular updates to executive leadership
Performance Measurement
- Define workforce metrics aligned with organizational strategy
- Develop capability maturity measures and performance dashboards
- Monitor transformation progress and workforce outcomes
KNOWLEDGE, SKILLS & ABILITIES
Minimum Required Qualifications
- Bachelor’s degree in Business, Human Resources, Organizational Development, or related field
- 10 years of related work or consulting experience in workforce strategy, organizational transformation, or HR strategy
- Experience leading enterprise transformation initiatives, including incorporation of AI and other emerging technologies
- Experience working with senior leaders and cross-functional teams
- Experience with workforce analytics and capability development programs
Preferred Qualifications
- MBA or advanced degree preferred
WORK ENVIRONMENT
Work location is hybrid with an office in Minneapolis, MN. There is no set number of days required in the office, but the team is located locally and meets periodically. Must be physically able to perform the essential functions of the job.
SALARY, BENEFITS AND PERKS
- Competitive total compensation package
- Medical and dental coverage at no premium cost for employees
- 401(k) and profit-sharing retirement plans
- Flexible spending accounts
- Paid time off (PTO)
- Company-paid holidays
- Gender-neutral parental leave
- Bereavement and pet leave
- Continuing education and professional accreditation sponsorship
- Life and AD&D insurance
- Short- and long-term disability
- Employee assistance program
- Mental health support program
- Additional perks
The base salary range for this position is listed below. Actual salaries may vary depending on factors including but not limited to academic achievements, skills and experience. The range listed is just one component of the compensation package offered to candidates.
- $133,100 - $177,500 annually
OUR VALUES IN ACTION: HOW WE CARE
We live our values daily through four commitments:
- Connect: Collaborate selflessly to support others, advance ideas, and solve problems using critical thinking.
- Act: Bring integrity and respect to every interaction—no exceptions.
- Reach: Commit to continuous learning and knowledge sharing that strengthens teams and clients.
- Embrace: Foster inclusion and belonging so everyone can thrive and contribute.
SullivanCotter Holdings, Inc. is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law or marital status.
Salary : $133,100 - $177,500