What are the responsibilities and job description for the Account Executive, Charter Sales position at Scenic Tours Europe AG?
Why Choose Scenic?
Scenic Group is a leader in luxury small-ship river and ocean cruising operating internationally renowned brands Scenic Luxury Cruises & Tours, and Emerald Cruises & Tours. For 40 years, the Scenic Group has been delivering outstanding vacation experiences to travelers who expect the best of everything. Our Hollywood-based sales and marketing operations proudly market river and ocean cruises to consumers and travel agents across the United States.
Scenic Luxury Cruises & Tours’ ultra-luxury river cruises span Europe and Southeast Asia, offering truly all-inclusive, five-star journeys that elevate the art of travel. On the oceans, Scenic Eclipse, The World’s First Discovery Yachts™, are pioneers in expedition and discovery cruising – blending exploration and indulgence with state-of-the-art yachts that allow guests to explore remote polar regions and remote destinations across all seven continents, all while enjoying world-class dining, extensive wellness experiences and personalized service. Launching in 2028, Scenic Ikon will join the Discovery Yacht fleet as a next-generation, ultra-luxury vessel designed for polar and warm-water exploration, offering elevated design, immersive experiences, and all-inclusive indulgence across 21 countries and 110 ports in its inaugural season.
Scenic Group is looking to hire an Account Executive, Charter Sales to join our team at our Hollywood, FL corporate location.
Position Summary
The Account Executive, Charter Sales supports the development and conversion of full ship charter opportunities across Scenic Group brands, including ocean yachts, expedition yachts, and river vessels.
This role partners with travel advisors, incentive houses, meeting and event planners, and direct corporate clients to qualify opportunities, develop tailored charter proposals, coordinate site inspections, and support the preparation of charter agreements.
The Account Executive, Charter Sales plays a key role in delivering a high-touch, client experience while supporting revenue growth and ensuring all opportunities align with Scenic Group commercial, operational, and brand standards.
Responsibilities
Sales Support & Client Development
- Pre-qualify leads from Travel Partners, Incentive Houses, Meeting & Event Planners, and Direct Corporate Clients
- Conduct client discovery to understand program objectives, audience profile, budget parameters, destination goals, and operational requirements
- Support preparation of tailored charter proposals that position Scenic Group products as the preferred solution through strong value articulation and consultative selling
- Partner with the Senior Director to follow up on all proposals, address client questions, refine scope, and guide opportunities toward contract execution
- Assist clients with marketing and promotional requests, including images, videos, and sales materials
- Coordinate with charter clients and internal teams to confirm site inspection (planning voyage) requests
- Support the preparation of charter agreements and related documentation
- Provide coverage and support for the Senior Director during travel or peak periods
- Represent Scenic Group at trade shows, client events, and industry functions as needed (approximately 5-10% travel)
- Partner with the Senior Director to maintain accurate pipeline tracking, forecasting, and opportunity status updates in internal systems (Power BI and HubSpot)
- Ensure all client communications, proposals, and internal updates are timely, accurate, and professionally presented
- Stay informed on market trends, competitive positioning, and developments within the incentive travel and charter sectors
- Perform other related duties as assigned by the Senior Director or leadership team
- 3–5 years of experience in cruise, charter, group, or incentive travel sales or sales support preferred
- Strong customer-first mindset with a consultative, solution-oriented approach
- Proven ability to manage multiple opportunities simultaneously in a deadline-driven environment
- Strong understanding of corporate incentive programs and/or full ship charters preferred
- Excellent written and verbal communication skills, with a polished and professional client presence
- High attention to detail with a structured, organized working style
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM systems such as HubSpot
- Relationship building and client service excellence
- Commercial awareness and sales support acumen
- Organization and follow-through
- Cross-functional collaboration
- Professional communication and presentation skills
- Hybrid work environment
- Approximately 5-10% travel for trade shows, client familiarization, and company events
- Work with one of the industry’s most distinctive luxury river, yacht, and expedition products
- Be part of a growing charter and incentives division with strong leadership and clear growth targets
- Exposure to high-profile corporate, incentive, and affinity group clients
- Opportunity to grow into a charter management role as the division expands.
- Generous vacation and paid time off policy
- Medical/dental/vision insurance
- Commuter benefits
- 401k (match)
- Dental insurance
- Healthcare spending or reimbursement accounts such as HSAs or FSAs
- Retirement benefits or accounts
- Commuting/travel assistance
- Employee discounts
Work authorization:
United States (Required)