What are the responsibilities and job description for the Front of House Team Member position at Scenic Hills Country Club?
Scenic Hills Country Club is looking for a Front of House Team Member who will be responsible for our guests experience. Duties will mostly include taking food and drink orders, ensuring that tables are served properly & payments are collected.
To succeed in this role, you will need to have a positive attitude and ability work well under pressure with bartenders, servers, cooks and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.
Responsibilities:
- Take food and drink orders from customers accurately and with a positive attitude.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Engage with customers in a friendly manner.
- Knowledge of the menu, with the ability to make suggestions.
- Ensure tables are enjoying their meals and take action to correct any problems.
- Collect payments from tables.
- Prepare checks that itemize and total meal costs and sales taxes.
- Help food preparation staff when necessary.
Requirements:
- Experience providing excellent customer service in a fast-paced environment.
- A positive attitude and ability work well under pressure with bussers, cooks and other staff.
- Able to perform high-quality work while unsupervised.
- Able to handle money accurately and operate a point-of-sale system.
- High school diploma.
- Ability to work in a fast-paced work environment and deliver orders in a timely manner.
Job Type: Part-time
Pay: $9.98 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $10 - $15