What are the responsibilities and job description for the Guest Specialist and Attraction Operator position at Scene75 Entertainment Center?
Company Description
Scene75, an international award winning family entertainment center, which was voted best place for family fun in all of Ohio, features an indoor electric go-kart track, a two-story laser tag arena, blacklight mini-golf, bumper cars, 4d theaters, 120 arcade games, inflatables, private party rooms, and much, much more -- including a full service restaurant, two bars and a snack zone. Scene75 is very community oriented and seeks candidates to value their role in creating a better community for others. We are also an Ohio based, fast-growing startup. There are many opportunities to advance and take on larger roles as we continue to expand.
Job Description
As an attraction attendant your primary focus is ensuring that all guests have the best experience possible once entering our doors. You will be required to have knowledge of all attractions, pricing, specials and promotions, upcoming events, and company polices to answer any questions guests may have. A positive and enthusiastic attitude at all times is an absolute must.
Duties and Responsibilities:
• Required to correctly operate designated attractions and stay current on any changes or improvements
• Enforce height and age restrictions to ensure safety of all guests
• Maintain the cleanliness at assigned attractions as well as the surrounding area
• Responsible for completing daily opening and closing procedures
• Greet and welcome all guests as they approach your attraction area
• Intermingle with guests during downtime throughout the facility
• Be able to provide accurate descriptions of all attractions to guests
• Communicate effectively with other attraction attendants, party hosts, upper management and security personnel
• Promote upcoming events as well as promotions and specials to all guests
• Be on time to scheduled shifts, ready to work, wearing appropriate Scene75 attire
• Attend occasional staff meetings and trainings
• Abide by all company guidelines and regulations set forth by management
Qualifications
Skills and Qualifications:
• Fantastic customer service and time management skills
• Works well with a variety of people and personalities
• Ability to multi-task and work well under pressure
• Possess an energetic, outgoing personality
• Candidates must be at least 16 years of age
• No prior work experience required, but preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.