Event Sales Assistant

Company Description

Scene75, an international award winning family entertainment center, which was voted Best Family Entertainment Center in North America, features an indoor electric go-kart track, a two-story laser tag arena, blacklight mini-golf, bumper cars, 4d theaters, 120 arcade games, inflatables, private party rooms, and much, much more -- including a full service restaurant, two bars and a snack zone. Scene75 is very community oriented and seeks candidates to value their role in creating a better community for others. We are also an Ohio based, fast-growing startup. There are many opportunities to advance and take on larger roles as we continue to expand.

Job Description

In this position, your job is to sell fun! Scene75 is the one of the nation's largest indoor entertainment centers and every year, we have thousands of events. These events range from birthday parties to family reunions to corporate team buildings and more. You will be the first point of contact on these events.

Full and part time opportunities available!

Your responsibilities will include but are not limited to

Guest Service

• Provides exceptional service to our guests at all times, both in person and on the telephone.
• Answers questions about the facility, pricing, group events, parties, food and beverage, hours of operation, location, etc.
• Models the Company’s core values

Sales

• Books parties and group events.
• Up-sells events to obtain maximum revenue.
• Selling parties, both in person and on the phone
• Accurately completing the party order form
• Understanding the party schedules
• Understanding the party flow
• Understanding the staffing schedule
• Understanding the party packages, pricing, and up-sell items
• Closing the sale
• Up-selling additional items
• Collecting the deposit
• Successfully executing the pre-party phone call
• Proficiency with the reservation system
• Follows prescribed Birthday Party Sales Qualification Process in order to book a maximum number of birthday parties.

Administration

• Writes bills for party hosts.
• Processes credit card transactions.
• Closes out credit card machine and prepares appropriate financial reports.
• Updates relief staff on any pertinent information at end of shift.
• Attends staff meetings.

Qualifications

Qualifications

Event Sales Assistants must meet the following qualifications:

• Exceptional guest service skills and a desire to implement the Company’s core values to exceed guests’ expectations every time.
• Computer, cash register, and basic mathematical skills.
• Ability to sell events and party packages and up-sell to maximize revenue.
• Professional appearance.
• Effective communication skills; bi-lingual a plus.
• Prior experience in a guest service and/or sales environment.
• Obtained or currently pursuing a high school diploma or equivalent (G.E.D.).
• Ability to work nights, weekends, and holidays as scheduled.

Characteristics of a Event Sales Assistant

• Friendliness
• Knowledgeable
• Honesty
• Sales-Oriented
• Humility
• Sense of Humor
• Patience
• Fun
• Loves to smile
• Loves children!

Salary: $11.00 to $14.00 /hour

Additional Information

All your information will be kept confidential according to EEO guidelines.