What are the responsibilities and job description for the Hardware Technician 1 - Voice IT Field Support Specialist (Cleared) position at SCD Information Technology?
Hardware Technician 1 – Voice IT Field Support Specialist (Cleared)
Columbia, MD
** REQUIRES an ACTIVE TOP SECRET/SCI Clearance with Polygraph to Start**
SCD Information Technology (SCDIT) is seeking skilled Hardware Technicians level 1 to fill several Voice IT Field Support Specialist openings. The ideal candidates are highly skilled in installing, repairing and troubleshooting computer hardware and peripherals and well-versed in installing windows, software, applications, antivirus and patches to support a technology support contract which encompasses support in the areas of IT cabling, Telecommunications, Computer Hardware, Computer Software, and Help Desk within the DMV.
Responsibilities:
The pay range is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, government contract labor categories and wage scale, the extent and intricacy of the role’s responsibilities, the candidate’s educational background, their work experience, and the specific competencies crucial for success in the role.
SCD Benefits:
In addition to a competitive salary, we provide a comprehensive Total Rewards package that includes major medical benefits, dental and vision coverage, a 401(k)-contribution plan, holiday and personal time off, professional development training and certification benefits, health and wellness initiatives, and more.
At SCD Information Technology, we are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Columbia, MD
** REQUIRES an ACTIVE TOP SECRET/SCI Clearance with Polygraph to Start**
SCD Information Technology (SCDIT) is seeking skilled Hardware Technicians level 1 to fill several Voice IT Field Support Specialist openings. The ideal candidates are highly skilled in installing, repairing and troubleshooting computer hardware and peripherals and well-versed in installing windows, software, applications, antivirus and patches to support a technology support contract which encompasses support in the areas of IT cabling, Telecommunications, Computer Hardware, Computer Software, and Help Desk within the DMV.
Responsibilities:
- Conducts sites surveys; assesses and documents current site configuration and user requirements.
- Analyzes existing requirements and prepares specifications for hardware acquisitions.
- Develops hardware installation schedules.
- Prepares drawings documenting configuration changes at each site.
- Prepares site installation.
- Configures computers, communications devices and peripheral equipment.
- Trains site personnel in proper use of hardware.
- Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment.
- Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling.
- Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems.
- An active TS/SCI security clearance with a current polygraph is required to start.
- Minimum education and experience level: High school/GED and zero (0) to two (2) years of experience AND
- 8570 Certification: Preferred Security . Will accept an AA or BS in a technical field as a substitute for years of experience.
- Must be able to lift up to 50 pounds and able to drive a company vehicle. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
The pay range is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, government contract labor categories and wage scale, the extent and intricacy of the role’s responsibilities, the candidate’s educational background, their work experience, and the specific competencies crucial for success in the role.
SCD Benefits:
- An established, family-owned and operated company that cares about your continued career growth and happiness.
- Opportunities for advancement.
- Work/life balance.
- 100% company-paid Health, Dental and Vision insurance for you and qualifying dependents.
- 100% company-paid group life insurance ($50,000).
- 100% company-paid short-term disability.
- 100% company paid long-term disability.
- HSA (Health Savings Account)- Company contributes $500 annually to your account.
- 401(k) Profit Sharing Plan with an annual discretionary company match.
- Generous Paid Time Off and Holiday Leave
- Education and Tuition reimbursement – up to $5,000 per year.
In addition to a competitive salary, we provide a comprehensive Total Rewards package that includes major medical benefits, dental and vision coverage, a 401(k)-contribution plan, holiday and personal time off, professional development training and certification benefits, health and wellness initiatives, and more.
At SCD Information Technology, we are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salary : $59,000 - $63,000
