Guest Services Setup Utility Attendant

Primary Job Responsibilities (Work that must be performed to fulfill job purpose)

• Supports the Mission and Strategic goals of the Center.
• Commits to working in and promoting a diverse workplace.
• Conduct room set-ups including tables, easels, easel pads, markers and chairs.
• Install Audio Visual equipment in rooms as requested.
• Check with Guest Services Director and Sales Director to receive all daily updates.
• Be prepared to clean up and re-set any rooms as required to assist in the daily events/functions of the center.
• Replace and refurbish fixtures as needed (tables, chairs, A/V equipment etc.)
• Move furniture and building items as required to support the Catering Staff.
• Respond to emergency setup needs with guests, and staff.
• Communicate regularly with Directors and staff to give a concise and thorough status report of all details of setup and A/V issues.
• Identify and report maintenance issues that have not been corrected or need correction.
• Assist with the ongoing maintenance and repair of all meeting rooms as needed.
• Fill out quarterly maintenance reports on all meeting spaces.
• Assist the housekeepers as needed/required for daily services.
• Other duties as assigned and as needed.
• Incumbent may be required to respond to needs after regular scheduled Center operations.
• Check all interior and exterior building grounds for ongoing service.
• Work with Housekeeping staff to ensure efficient information is shared regarding any special needs or other issues that may arise around guest relations.
• Be pleasant and helpful at all times regarding guest needs.

Critical Incidents (Examples of behavior that result in job success or failure)

• Willingness to attend and participate in professional growth training if required or requested.
• Show leadership ability under stressful situations.
• Ability to resolve conflict and motivate others.
• Ability to participate as a team member.

Requirements

• Ability to analyze and work in a technical and mechanical environment.
• Ability to physically set up and operate audio visual equipment and devises, as needed.
• Ability to physically lift and move chairs, tables and other conference center furniture.