What are the responsibilities and job description for the Retail Store Manager position at Scarpe Telluride?
We are seeking a passionate, experienced, and results-driven Store Manager to lead our boutique team. The ideal candidate has a strong background in luxury retail management, an eye for style, and a deep commitment to exceptional client service. This individual will be responsible for day-to-day store operations, team leadership, customer relationship management, and achieving sales and performance targets.
Responsibilities
- Lead and inspire a team of sales associates to deliver outstanding customer service and drive sales
- Ensure a consistently high level of product presentation, visual merchandising, and store cleanliness
- Recruit, train, mentor, and retain top retail talent
- Manage all aspects of store operations, including inventory management, scheduling, and reporting
- Develop and maintain client relationships through CRM, personalized follow-up, and exclusive experiences
- Analyze sales metrics and performance data to inform business decisions and strategies
- Maintain marketing and operations initiatives to ensure brand standards and seasonal objectives
- Maintain an in-depth knowledge of all product lines and brand heritage
Qualifications
- 3 years of management experience in a high-end or luxury retail environment
- Proven leadership skills with the ability to motivate and develop a team
- Strong interpersonal and communication skills
- Excellent organizational and time-management abilities
- Customer-centric mindset with a passion for delivering luxury experiences
- Proficiency with POS systems, Inventory Management tools, and basic office software
- Flexibility to work weekends, holidays, and peak retail hours
About Scarpe
Scarpe is a high-end boutique store in Telluride, CO, which offers a curated selection of luxury fashion, accessories, and lifestyle products focused on quality, craftsmanship, and personalized service. We pride ourselves on providing an elevated shopping experience in an intimate, design-forward environment.