What are the responsibilities and job description for the Information Technology Administrator position at Scandia Company?
Position Summary:
We are seeking a hands-on IT Administrator responsible for both daily IT operations and long-term strategy. This role oversees the full lifecycle of IT systems—including infrastructure, Microsoft 365, devices, networking, security, vendors, and budgeting—ensuring reliable, secure, and cost-effective technology that supports business operations and growth. The ideal candidate balances user support and maintenance with planning, standardization, and continuous improvement.
Responsibilities:
- Manage IT infrastructure: servers, networks (firewalls, VPNs, Wi-Fi), and cloud systems
- Administer Microsoft 365, Active Directory, devices, and business applications
- Provide user support, onboarding/offboarding, and remote team assistance (on-call as needed)
- Maintain cybersecurity: endpoint protection, access controls, backups, and disaster recovery
- Monitor systems for performance, uptime, and reliability
- Manage vendors, licensing, and IT costs
- Maintain documentation, asset inventory, and standard processes
- Lead projects, system upgrades, and (IT strategy/roadmap
Qualifications:
- 3–7 years of IT Administrator experience
- Strong networking, Windows server, and Microsoft 365 expertise
- Solid troubleshooting, security, and communication skills
Success Metrics:
- High uptime and system reliability
- Strong security posture
- Fast support and high user satisfaction
- Accurate documentation and smooth onboarding/offboarding
- Cost-effective, scalable IT operations