Director of Cloud Engineering

Job Title :: Director, Cloud Engineering

Location :: Scottsdale, AZ, Chicago, IL, San Francisco, CA

Job Type: Full-time

Overall Purpose

• This position is a technical managerial role, reporting to the VP of Cloud Engineering; and is responsible for leading and directing the design, development, implementation, optimization and operation of our public cloud infrastructure.
• Also manages the transition of microservices and workloads to the public cloud. In addition, this position will oversee the 24x7x365 operational support of systems, operating systems, software, firmware, servers and application support.
• There are 2 Jobs for this one role.
• Each hire will take on 15 people b/c the current state of the team is 30.
• One of these 2 hires can sit in any of the 4 locations but one needs to be local to AZ.
• This person will have to be in a Director/VP role currently managing teams and be extremly hands on with Cloud Migration and System desing understanding the full scope of layout frameworks and scalability mechanisms.

Essential Functions

• Leadership & Strategy
• Leads teams in the architecture and engineering of the company’s transition to the public cloud.
• Actively contributes toward the vision, strategy, organization and leadership of the cloud engineering function.
• Defines and enforces cloud engineering best practices, standards, and architectural guidelines.
• Works closely with cross-functional teams to gather requirements and translate them into cloud infrastructure designs.
• Provides technical expertise, strategic direction and guidance to ensure the delivery of resilient, scalable, secure and efficient cloud-based solutions.
• Provides effective leadership in developing highly engaged, high-performance cloud engineering teams, fostering a collaborative and inclusive work environment.

Cloud Infrastructure

• Leads complex and high visibility end to end projects through design, budgeting, testing, implementation and performance monitoring.
• Collaborates with architects and internal engineering customers to migrate microservices from first party infrastructure to AWS.
• Manages service deployments and has a strong knowledge of CI/CD systems and Infrastructure as Code (IAC).
• Represents the team for internal and external audits and compliance reviews.
• Partners with security, network, and software delivery on continuous improvement of infrastructure platform.
• Guides efforts applied to identification, enhancement and automation of applications and systems
• Enhances and matures the Agile software development lifecycle within cloud engineering team by applying industry best practices & processes.
• Keeps senior management informed of department progress, problems and solutions.
• Able to manage and prioritize request from multiple stakeholders while also ensuring that SLAs are adhered to.
• Enforces that standard test policies and procedures are followed
• Participates in and support initiatives for Business Continuity and Disaster Recovery Planning.
• Participates in the management of Vendor relationships and contract negotiations for Company’s cloud computing platform.
• Focuses on both internal and external customers to provide best-in-class service, with an emphasis on efficient resource management and audit controls.
• Support the company’s commitment to protect the integrity and confidentiality of systems and data

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Minimum Qualifications

• Education and/ or experience typically obtained through completion of a Bachelor’s degree in Computer Science, Engineering or related field.
• Minimum Ten (10) years or more of progressive direct and/or related experience in Engineering, Architecture, etc; with at least Five (5) or more years of experience with public cloud infrastructure.
• Proven track record in leading one or more engineering teams, building public cloud infrastructure is required; experience with AWS is highly preferred; experience with other cloud providers is a plus.
• Minimum 5 years on hands-on engineering management experience including Agile development best practices and experience both as a product owner and scrum master.
• Experience with comprehensive technology delivery that is secure and reliable including disaster recovery planning and operations, storage area network and redundant, highly available server and network architectures.
• Experience with infrastructure-as-code (IaC) tools like Terraform or CloudFormation.
• Familiarity with DevOps practices and tools such as CI/CD pipelines, version control systems and configuration management, monitoring and alerting.
• Experience with state-of-the-art technology, architecture and design concepts, operating systems, database systems, computer networking, and security.
• Experience with open-source frameworks and tools.
• Ability to own and manage technical debt and security vulnerabilities.
• Demonstrated experience leading the introduction of new technologies and standards into an evolving environment.
• Ability to define KPIs and implement the processes required to measure, monitor and meet.
• Demonstrate ability to work effectively in cross-functional groups and generate results.
• Must be able to excel in a fast-paced environment with multiple priorities.
• Strong problem-solving and analytical abilities.
• Excellent leadership, communications and interpersonal skills
• Ability to work independently and handle multiple deadline-driven projects simultaneously.
• Background and drug screen.

Preferred Qualifications

Additional related education and/or experience preferred.

As a leading financial services company, we operate in a highly regulated environment. Experience actively participating in external audits such as any of OCC, PCI, SOC2, FISMA etc. is highly desirable.

Physical Requirements

• Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.
• Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.