Solutions Engineer

Solutions Engineer - Public Sector

Our customer base is growing exponentially, and you will be on the front lines to ensure that the world's most innovative companies and governments become passionate, committed Scale partners. No two days at Scale are the same and we’re looking for creative, action-oriented Solutions Engineers who are excited to solve tough problems with an AI-first mindset. Solutions Engineers at Scale ensure our customers' first experiences with our products and technology are flawless, and coordinate across the organization to ensure successful long-term partnerships. As a Solutions Engineer, you will drive growth in our federal business by enhancing existing initiatives and creating new opportunities for dual-use technologies that serve both commercial and government needs.

What you'll do:

• Be an expert on Scale products and technologies.
• Create tailored demonstrations and collateral for federal and select international stakeholders across the executive to analyst level.
• Partner with Scale Deployment Strategists to build relationships, advance business opportunities, and deliver customer pilots guided by their requirements.
• Interact with customers on a day-to-day basis to understand their pain points and design solutions. To understand and anticipate their priorities, you will research their problem space and procure relevant data to build impactful and relatable demonstrations of Scale product offerings.
• Leverage creative problem-solving skills to design and implement innovative solutions that push the boundaries of Generative AI and Computer Vision technologies, transforming complex challenges into actionable applications.
• Work with internal product and engineering teams to turn customer requirements into Scale capabilities through prototyping, product management, and collaboration with engineering teams.
• Understand public sector mission sets and strategic objectives to best showcase Scale’s products.
  
  

Ideally you'd have:

• Technical background, preferably in statistics, mathematics, machine learning, computer science or other quantitative fields.
• Creative bias - able to think outside the box, connect cross-domain ideas, and develop unique solutions to technical challenges, all while grounding innovation in solid technical expertise.
• Strong communication skills - ability to interact with both technical and non-technical customers at all levels.
• At ease with technology, able to quickly pick up new tech stacks and troubleshoot complex systems.
• Previous experience working with Public Sector customers - our business is diverse and growing across National Security, Federal Civilian, and International partner communities.
• Proficiency in common scripting languages such as Python, YAML, or other data analysis / application builder programming languages.
• A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment.
• Strong preference for a SE based in Washington, DC area. Open to considering candidates in other locales.
• Ability to travel up to 30% of the time.
  
  

Nice to have:

• Background working in applied AI/ML, particularly Generative AI / Large Language Models or Computer Vision
• Active US Government Security Clearance
  
  

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

The base salary range for this full-time position in the location of Washington DC is:

$140,000—$175,000 USD

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.