What are the responsibilities and job description for the Associate, Inside Sales position at SC Johnson Professional® USA?
Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.
SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.
About The Role
Join SC Johnson Professional as an Inside Sales Associate and play a key role in driving growth across our West Coast customer base. Based in our Charlotte, NC office, you’ll join a highly collaborative sales team where you’ll build strong relationships with distributors and end users while actively identifying and developing new business opportunities.
This is an ideal opportunity for a sales-minded relationship builder with a strong hunter mentality who enjoys prospecting, opening doors and turning new leads into lasting customer partnerships. You’ll manage and grow an established portfolio of distributor accounts while generating new end-user opportunities, partnering closely with our field and national sales teams to expand our reach and accelerate growth.
If you thrive in a fast-paced, team-oriented environment and are energized by building relationships, creating opportunities and winning new business, this is an opportunity to make a visible impact with SC Johnson Professional.
Key Responsibilities
Lead Generation
This role will support our sales organization including the Field, National Accounts and National Distribution teams. This includes identifying, qualifying, and scheduling appointments with new end user leads. These end user leads will be sourced from, but not limited to Field & National team campaigns, Marketing campaigns, inbound inquiries, Internal Sales cold calling, tradeshows, exhibitions, and our online bid platform.
Distribution Management
This role will be responsible for an identified group of Distributors. They will manage and develop trading relationships and achieve business sales growth within identified distributors. They will achieve an in-depth knowledge and understanding of each distributor and their respective market sectors.
End User Management
This role will pursue new end users as opportunities to educate and identify areas to sell SCJP’s range of products. Identify market trends for opportunities within specified industries, seasonal trends, and multi-location sites to pursue end users not currently buying SCJP branded products. Within our existing end user customer base, this role will develop relationships with those customers and initiate ongoing customer engagement activities.
Required Experience You’ll Bring
Inclusion & Diversity
We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.
We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization
Better Together
At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.
Equal Opportunity Employer
The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.
Accommodation Requests
If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.
SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.
About The Role
Join SC Johnson Professional as an Inside Sales Associate and play a key role in driving growth across our West Coast customer base. Based in our Charlotte, NC office, you’ll join a highly collaborative sales team where you’ll build strong relationships with distributors and end users while actively identifying and developing new business opportunities.
This is an ideal opportunity for a sales-minded relationship builder with a strong hunter mentality who enjoys prospecting, opening doors and turning new leads into lasting customer partnerships. You’ll manage and grow an established portfolio of distributor accounts while generating new end-user opportunities, partnering closely with our field and national sales teams to expand our reach and accelerate growth.
If you thrive in a fast-paced, team-oriented environment and are energized by building relationships, creating opportunities and winning new business, this is an opportunity to make a visible impact with SC Johnson Professional.
Key Responsibilities
Lead Generation
This role will support our sales organization including the Field, National Accounts and National Distribution teams. This includes identifying, qualifying, and scheduling appointments with new end user leads. These end user leads will be sourced from, but not limited to Field & National team campaigns, Marketing campaigns, inbound inquiries, Internal Sales cold calling, tradeshows, exhibitions, and our online bid platform.
Distribution Management
This role will be responsible for an identified group of Distributors. They will manage and develop trading relationships and achieve business sales growth within identified distributors. They will achieve an in-depth knowledge and understanding of each distributor and their respective market sectors.
End User Management
This role will pursue new end users as opportunities to educate and identify areas to sell SCJP’s range of products. Identify market trends for opportunities within specified industries, seasonal trends, and multi-location sites to pursue end users not currently buying SCJP branded products. Within our existing end user customer base, this role will develop relationships with those customers and initiate ongoing customer engagement activities.
Required Experience You’ll Bring
- Bachelor’s Degree and 1 year experience prospecting, cold calling via phone and B2B sales experience
- 1 year Salesforce or similar CRM experience
- Qualified candidates must be legally authorized to work in the United States
- Adhere to the highest standards of SC Johnson Professional’s Sales Management Best Practices so all are operating at their highest performance level against selling targeted end users.
- Partner with Marketing to create winning sales and marketing programs and in in developing sales and marketing initiatives.
- Organize and where appropriate attend trade shows and exhibitions.
- Call existing end user customers to support sales revenue increase by increasing the range of products purchased.
- Sales Forecasting, including monthly, quarterly and annual forecasts.
- Attend meetings where necessary to report on sales performance including competitor data where appropriate.
- Administer all management report requests and/or any additional information as specified by the Sales Operations Manager or Sales Leadership.
- Build and maintain effective relationships and communications with Marketing, Customer Service, Technical Services, and Sales Administration, thus ensuring that all available information is fully understood and effectively communicated to customers and sales management.
- Participate in SC Johnson Professional’s initiatives.
- Formal sales training is an advantage
- Experience of Distribution is an advantage
- Full-time position, regular business hours, Monday-Friday
- This role is located at the SC Johnson Professional Corporate Office in Charlotte, NC
- Remote work available once a week after 90-day onboarding period
- Domestic relocation is not available for this role
- Travel up to 10%
Inclusion & Diversity
We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.
We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization
Better Together
At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.
Equal Opportunity Employer
The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.
Accommodation Requests
If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.